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Reviews for Jade Garden in Dresher, PA

Felicia Burns 2 years ago
5

Customer Service was top notch! From the person answering the phone and taking my very picky complicated order, to the delivery... person ! Food was still hot when arrived (and arrived 15 mins earlier than expected). Presentation of the food was very nice andthe food was very delicious! Definitely our new spot. Read more

Julia R 2 years ago
5

I absolutely love Jade Garden. This is now my local ?go-to? for Sushi takeout. Jade was recommended to me by a friend and I... haven?t turned back since. The food is always fresh, the orders are always correct and they are fast. I?ve ordered both take outand delivery and have no complaints regarding timing. Their online order platform also makes it easy for a person like me, whois a creature of habit, to do a quick re-order of what I?ve previously had. They also don?t have the extreme fees of some otherplaces that require ordering through Grubhub/Uber Eats, etc so you aren?t getting hit with the extra service fees. I should alsomention the staff are also super friendly. Very accommodating and easy to communicate any special requests. If you haven?t triedJade Garden give it a go! You won?t be disappointed!! Read more

Jeanette Pironti 2 years ago
2

So disappointed with the new ownership! My husband and I have been getting sushi here for almost 15 years and really appreciated... the quality and consistency. Ordered take out sushi last night and the quality of fish has dropped significantly. We will missAnnie and the old staff, and especially the sushi we knew we could always rely on. We will be finding a new sushi restaurant toorder from every week. Read more

Terry Watts 2 years ago
5

It's really best place in town to try some general tso chicken or to have a family dinner. Me and my family really appreciated... amazing customer service and marvelous food. It's been a while from our last visit and we heard that owners had changed andeverything gone worst. Hope it's not true Read more

Ilene Goldberg 2 years ago
1

So sad. We used to love this restaurant and did take out at least once a week. They recently changed owners and customer service... has steadily gone downhill. I finally stopped going and now we need to search for a new place. I agree with other reviewersabout the delivery driver. We are temporarily living on the 5th floor of an apartment building since our permanent home wasdestroyed by a tornado last fall. We continued to ordered from here and the driver actually left my food with a stranger in mybuilding because he said it took me too long to get down the 5 floors. He shouted over the phone that he was too busy to waitand this was after I left his tip on my credit card when I ordered. I subsequently had several more problems with the lastproblem happening right in front of our front door security person who actually is the person here most often asked forrestaurant referrals. She wanted to see what I ordered and it turned out that the jumbo shrimp entree I wanted to show her wasmistakenly packed as a CHICKEN with vegetables. Although mistakes happen, when I called the restaurant in front of the securityguard, they not only disputed what we were saying (actually insisted it was shrimp even though we were all looking at chicken)but wanted a picture of it, which we sent immediately and to add insult to injury after tipping for delivery and getting thewrong order, they wanted me to drive back to get the shrimp. This place needs some lessons on customer service or they willnever make it in this area. The food is almost back to the way it was but it will take much polishing to clean up theirbehavior. Read more

Kayla McLemore 2 years ago
5

Best place in town hands down!!! Ordered delivery online. When it got here and I began digging into my treasures... they where... steaming ?? last 3 places my food has been cold as ice by the time I get it. And honey soooo good!!! Worth every pennydelivery guy was very nice. I even called the store the women I talked to was friendly. Perfect service I would give 10???? Read more

Emily Herman 3 years ago
5

After trying all of the local Chinese food spots when we moved to Upper Dublin 3+ years ago, Jade Garden is hands down our... favorite Chinese takeout place in the area providing the best overall value and taste of a wide variety of menu items. Over the30+ times we?ve ordered from here over the years, they are consistently delicious and we wanted to finally share a reviewshowing our appreciation. The combo dinners are an amazing value: the egg rolls are fried perfectly every time and the porkfried rice is a nice touch instead of plain rice. The General Tso?s chicken, Hunan shrimp, and beef and broccoli combo dinnersare our go-to orders. The spare ribs are excellent. We like trying a variety of their dishes and everything that?s beennew-to-us that we?ve tried has been great (sizzling triple delight, shrimp in rice wine vinegar sauce, etc.). We also enjoytheir sushi (the Tiger roll is the best!). While it may not be the best sushi we?ve ever had, they do an excellent job coveringboth Chinese and Japanese (and even some Thai) cuisines and the sushi and sashimi are always very fresh and great quality. Wealso really like the chicken teriyaki and the sushi and sashimi dinners are a good representation at an unbeatable price (we?vetried many combo Chinese/Japanese places and Jade Garden is the best). Maybe two times total the general Tso?s may not havebeen as crispy as we like, but the sauce and flavor are great. One time the cold Szechuan noodles were amazing and the next timeit felt like there wasn?t enough sauce, but overall they are very consistent. They always get our order correct and it?s alwaysready within 10-15 minutes. By far, Jade Garden has the best value in the area if you want one or two maki rolls and someChinese food items for variety for a quick and easy dinner. We love this fantastic neighborhood staple! Read more

Javier Solis 3 years ago
1

This is my first and LAST time ordering from this place. The rice was mushy, overcooked and had no flavor. The general tso's... chicken was no different. My wife had pepper steak and that wasn?t tasty either. Waste of $30. I work hard for my money andhate just throwing it away. This food isn't edible, I now have to eat a sandwich. Read more