Reviews for Dunkin' in Downingtown, PA
They lie about bathrooms "out of order" my 3rd stop here in 2 months and my last stop forever. good customer going elsewhere.
Cold sandwich, food sat before receiving tge complete order, stale donuts. Poor management, need to train your employees ... better!!! Read more
Came in here for lunch around 3pm in my work uniform and the cashier was on the phone and looked at me twice and walked away.... Didn't even say hold on a sec or we will be right with you. Terrible service overall. Won't be back Read more
My 4th visit here in 1 month and my lst one! They lock both restrooms and write notes on doors, my dollar stops here and will... never return to this location. Owners always say someone is in restroom, however no one is when you knock on door. I hope theowners learn a solid lesson from many repeat customers boycotting the place. Read more
Stopped here to us the bathroom, one of the staff members walked in on me while I was using it. He apologized which was... appreciated. But then when leaving out and returning the bathroom key I was greeted by the entire staff at the front counter.Each one looking at me in discuss as if I was talked about after being walked in on. Weirdest experience I?ve ever had. Read more
my friend and I went for dinner here. the staff was incredibly rude to us. They shrieked in our faces and screamed in the back... like little kids while customers were in the store. They messed up my order by putting cheese on it even though I have a dairyallergy and get very sick with cheese so I nicely asked them to take it back. Instead of being nice and apologizing they laughedin our face and made the new sandwich and never apologized. never going back here again. Read more
Watch out when you order on the mobile app or through the drive thru. They always get the "manager's special" wrong which is... supposed to be the chocolate glazed with cream filling, not the powdered with cream filling. Check your order before you go.Overpriced for the quality. Closest location to my house. They usually get my order right and often have the donuts my kidslike. Service is friendly. Connected to a Baskin Robbins. Go in for ice cream- sometimes the flavor you want is old. Read more
This Dunkin is the most convenient for me after dropping my son off but, my coffee cup is never filled to the top and they never... put whipped cream when I ask. None of my coffee taste like what I ordered(weather through the app or order at the window).Honestly I think the staff needs to be retrained on how to make drinks. Read more