Reviews for Jersey Mike's Subs in Downers Grove, IL
Friendly service, same good food we've grown to expect from Jersey Mike!
Friendly staff, great food, what else can you ask for! Staff is working hard to get the store back up to par after the flood.
Love this place! Guys are always genuinely friendly. Good customer service.
Besides the great food, the staff was amazing. MISSY went above and beyond to make our dining experience amazing. We... accidentally dropped half a sandwich on the floor while dining and she covered the replacement for us. Amazing!! Read more
Made to wait an additional 10 minutes after my sub was made before it was topped. Either your staff screwed up on a online order... or missed an order I saw a customer go to the cashier to pay for a what I presume is a pre-order then the cashier telling theperson who slices the meat to make 3 more sandwiches and puts my sub back on the counter and made me wait for the other 3sandwiches to beads before me. This was your lunch peak and your in store line was wrapped around back to halfway back to thedoor where we waited 10 minutes before we placed our order. I understand that everyone is understaffed, which I was fine towait but to be made to wait to see 3 sandwiches made after mine was made and just needed to be topped because some person walkedin the door with an online order is unacceptable. Your online ordering should not interfere with in store customers who waitedpatiently. Read more
I stopped in again today. I used to come to this location once a wk pre-covid days for lunch beings that I worked in an office... nearby. The workers here are very friendly and welcoming. Their subs are the way they should be, made to perfection!! Thank youfor always meeting my expectations! Read more
I walked in about an hour before closing, having admittedly had not just a rough day, but an extremely stressful week. The... gentleman at the counter who made my sandwich was funny, kind, and put a smile on my face. I've never had such a mood lift fromordering a sandwich, he and his generosity made my week. This location has always been consistently good, but that experiencemade me want to write a review, and in a way say thank you. Read more
Went in for a sub at 2:05pm and was informed they were out of ALL bread. Don?t understand how a sub shop can?t even make a sub,... makes no sense. Bad preparation and bad customer service Read more