Reviews for Royal Farms in Dover, DE
This is the ghettoist RF I've ever been too. It's early Saturday morning, & they need security at the door! No prob with staff,... all problems with customers & malingerers!! Please get this under control! Read more
Brittany did an excellent job of getting our food to us. She does her job with urgency which is very important because most... people are in a hurry and don't have time to wait on slow service. Thanks Brittany Read more
Great food but the Women's bathroom stay nasty like they don't clean it ever only add toilet paper and walk out this place know... better Read more
Went to this location to get gas and cash in on some rewards points for some chicken. I went to the checkout and scanned my... receipt and went on to scan my rewards redemption, then the self checkout machine froze up. No big deal, I?ll have an employeehelp, right? Wrong. She went on to attempt to fix the machine while swearing profusely at it and seeming to have a nervousbreakdown. She said she could call her manager but didn?t want to, but that sounds like a whole lot of workplace drama or justimproper training practices that are being swept under the rug. Anyways, she went on to spend the next 20 minutes helping othercustomers while ignoring me and even going as far as yelling at a customer to say ?you want cigarettes? We sell cigarettes. Whatdo you want??. After 20 minutes the other employee comes over and tells me to ring up another order so they can scan the receiptagain, which was the first suggestion I had offered 20 minutes prior. Finally after 25 minutes I was properly checked out withmy rewards points redeemed and cold chicken in hand. An offer for some extra food or a discount as compensation for wasting mytime would have been nice. This place definitely needs some better employee training. Worst experience I?ve ever had whilepurchasing food. Read more
The employees behind the counter that were making the chicken were rude and assumed that I don't speak English. Told me that... they can't complete my order for the chicken tenders, said that she couldn't understand me even though I speak perfect English. Read more
If I could give it no stars most definitely would. Got all the way home to find my ham and provolone sandwich the ham was... literally old probably left out for a while and slimy, it had an awful smell to it. I ordered a mac and cheese and it wasliterally exploding out the side when they handed it to me. The time made was 6:25am. When I refused to take the mac and cheesethey tried to force it on me saying I had to take it. I normally don't complain but worst customer service I've experienced.Also wrote to corporate and complained. Read more
We visited this store (store 110) yesterday for lunch. We were getting food for our team of 16 people. We ordered family style... chicken on the bone as well as tenders, potato wedges and biscuits. Even though, we walked up and ordered the manager and staffwere very happy to accommodate us. We are very happy with the service we received and expect to visit again. Thank you Read more
Not bad customer service in and out quick gas purchase