Reviews for Royal Farms in Dover, DE
I was not pleased with what I came in to because I cleaned the handicap bathroom by myself just to be able to go to the bathroom... but I can give a good word to a man named Rodney in store 151 ... he was very generous and he also did what he needed to do atthe moment of crisis and he also because of my cleaning of a toilet he payed for my products which was very appreciative of himeven though he did not have to do that .... he should be recognized as someone that is here to help and he is very welldeserving of his job and if I'm being honest he needs a raise because I don't think I've ran into anyone that was that helpfuland generous in a very long time so thank you Mr . Rodney ... you are very appreciated ... thank you ... signed ms. Cherrie Read more
I just want to say Matt and Sean from store 151 did a Wonderful Job assisting me with the new app and checking out my purchases.... They were very knowledgeable. I truly appreciated all their help & their patience with me. It was so nice to have excellentcustomer service and not feeling like I was bothering them by asking questions! Thanks for caring about your customers! -Desiree G Read more
The women's bathroom looked and smelled awful. The fountain drink station was not stocked and straws and lids were scattered all... over the place. Read more
Went into the rest room it was awful. You could smell it outside the door. All the stall were filthy. I guess no COVID protocol... for this store. If my nephew didn't have to go in an emergency. I would have went some where else. Very surprised at thecondition of the restrooms. The men were better so my passenger stated but not that much better. Read more
I visited Royal Farms for the first time while visiting family in DE. I had the 3 piece spicy chicken tenders with fries. I was... so taken away by the spice and flavor compared to most convenience store offerings. Much better than KFC and Popeyes for less.If you love spicy chicken but find most places lacks the kick , try Rural Farms, your go to place for a budget meal for thefamily or after church for lunch. Read more
Had to wait 20 minutes to get 2 pieces very small chicken and fries and paid 7.68. Very fine checking me out but very unhappy... with food purchase over priced for food and gave me 2 pieces ???? barely had any meat on beast and leg and had to wait 20minutes for order to be prepared very unhappy. Read more
They are always out of everything. No sweet tea, no coffee, waiting on tenders, waiting on fries, always waiting. If they have... anything in the case it's stale and old. I only come here because it's across the street from my job. In the pictures you cansee what a 5 piece tender meal looks like. More like chicken nuggets smh. They are always short staffed as well. Place isnormally dirty and the outside trashcans are always overflowing and need to be changed. If you have time, go to wawa instead. Read more
This store has declined significantly over the past several months! It was one of the cleanest and well stocked stores in the... area, far from it now! The coolers are never stocked, the coffee bar is always a mess and the bathrooms are often unfit foruse. The customer service is awful, often times the employees are too busy on their phones to be interrupted by customer needs. The majority don't have a clue what they are doing and good luck with any unusual request. Read more