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Reviews for Thumbs Up Diner in Douglasville, GA

Tracy Williams 1 year ago
1

Experience was horrible and to me degrading. If I can give zero stars I would. I Ordered 3 sandwiches 2 with pork bacon, 1 with... turkey bacon, with extra mayonnaise on all 3. Arrived to my destination to find out 2 out of the 3 sandwiches were wrong. Allsandwiches were pork no mayo at all, on none of them and bread was hard. Not to mention only 2 small pieces of bacon were onthese sandwiches. Let me be more specific they were all blt sandwiches which only has bacon, lettuce and tomatoes. The tomatoeswere the biggest on the sandwich with it seemed to look like 2 handful?s of lettuce. It should of just been called a tomatoe andlettuce sandwich. I call the restaurant to explain what I received they put asst. manager on the phone Ms. Tina. Ms Tina firstagrees that she will put my name in the book so when I do return another day that I will not be charged. I proceeded to ask fora refund because after seeing the sandwich?s I would never want to order that again. She put me on hold for almost 10 minutesand comes back and says sure I will give you a refund. Mind you she?s the asst. manager so I don?t know why I had to be put onhold when she could have just made the decision at that point and time. She then calls me back and says I have to bring the foodback to the restaurant for them to throw it away. Ok I know that there are dishonest people in this world, but for you to wantme to drive around with food until I can get back to the restaurant and disregard everything else that was wrong with the order,after ordering 20 minutes before, then waiting another 25 minutes to receive my order where the bread was hard, with two smallpieces of bacon, 2 large pieces of tomatoes, and 2 handful?s of lettuce, was a complete insult to me. Not to mention a tip wasleft for this to go order. I told MS. TINA that was a insult and she disregarded everything I just explained to her. Sheobviously did not care, I told her to keep the money and to have a nice day and i hung up. FYI Read more

Meoshi Gold 1 year ago
4

The French toast is amazing. I built my own omelet with chicken sausage and I enjoyed it thoroughly.

Vanessa Maxwell 1 year ago
5

I got hooked on this place from co workers ordering. I am not much of a breakfast person But, I got hooked on their fish and... grits. Big piece of fish seasoned very well and creamy stone ground grits. Took my husband there and he couldn't stop talkingabout it. He got something in a skillet. But portions are plenty and taste is delicious. Service was top notch. We are comingback! Read more

Shon Dancer 2 years ago
5

I had French toast and chicken tenders and it was great food. I didn't finish it. Our server Matthew B was excellent. I added a... turkey BLT club w/mixed veggies to go. Highly recommend. Read more

Discovering Davette 2 years ago
2

Very friendly staff. Food was just ok. My husband & I have been wanting to try out this spot for awhile. He loves shrimp and... grits so we tried them out. They were just ok..a bit watered down. He also ordered a waffle which had no flavor. The catfish wastasty tho. We gave it a try. Read more

Sherri Rice 2 years ago
2

Today, We arrive at 8:01 AM. Were the second people to be seated. Our server with fantastic however it took a long time for us... to receive our food.. The sausage in my omelet was hard and old. The omelet was big, but not heated throughout, I brought ho meso I could reheat later. My Husband pancake (in his words) was just plain awful. I don?t think we will be back. Read more

C. Shadae Walker 2 years ago
5

Me and my family came in on Sunday for breakfast. They didn't disappoint!! The heaps or the skilled breakfast was bomb. My... daughter enjoyed large French toast. Service was excellent!! Read more

Anthony Johnson 2 years ago
5

We had some great breakfast today. I?m mad I just found out about this location living in Lithia springs. Everything was good.... I got three pancakes not knowing how big they where going to be & the shrimp N grits were on point too. Read more