Reviews for Arby's in Douglas, GA
Chicken Had Been Fried To Long Or Re-Heated To Many Times Making It Tough. I Ended Up Giving It To My Dog ????
Today(10/3) I went to the drive-thru speakr and said that I had a $4 coupon for the Reuben sandwich. Your total is $5 pull... around????. I get to the window and asked how could that be? How much is the tax? The employee says I don't know but the regularprice of the sandwich is $9. I said it don't matter. I paid and drove off very annoyed. I drove around the store and parked.Went inside to speak to a manager. A young lady comes up and I explain to her the situation. She goes over to drive-thru, I hearthem talking and her laughing.(Side note: drive-thru employee was a manager as well) She comes back with a $5 bill and says theprinter isn't working so I can't see what he charged you for. Here's your money back and you can keep the sandwich on the house.I WAS BLOWN AWAY!!! Read more
Ordered the 2 new burgers at Douglas GA location at 11:23 A.M. Burgers very hot, crinkle fries and curly fries were ice cold... . TBH, the burgers were awful too. My wife and I are about a quarter of each and threw the whole mess in the trash Read more
Today the food was really bad. Curly fries undercooked and hardly no cheese in the Beef-n-Cheddar sandwiches. Very... disappointing. Read more
Almost always get my order right.. though the last time they were pretty adamant about giving me a 1/2 roast beef in place of my... usual turkey bacon ranch.. Read more
We were greeted with a joyous smile! Service was great! The cashier was cleaning the dining room, sweeping up, and wiping... tables. This is the cleanest Arby's we've ever eaten in. Read more
Food was good but after sitting in drive thru line for 20 minutes, we get to the order screen and they said they were closed at... 8 pm. It was 7:57 pm when I got to the order screen. Then we got our food and noticed I didn't get my card back that I paidwith, so we went back thru and thank goodness, they had it. Manager was very argumentative and not so nice. When we asked forthe corporate number she refused and She did eventually let me and the 5 cars behind me order. There are no new signs withearly closing hours and the hours state 10 pm close. See pic. They turned away so much business last night. Oh and pleasebring back potatoe cakes. All in all it was fair on rating for food it was great as usual. And we didn't get a receipt withour order. Read more
2nd time using the app to order. The order was correct but the fries were cold?both times.