Reviews for Sonic Drive-In in Dothan, AL
The app is a great convenience. We can order ahead and just check in when you get to a location. The food is always fresh.... Employees are friendly. Read more
The order was really slow at coming out. Then to have to wait because I was hungry, the popcorn chicken was very upsetting and... hard. I was given a refund on my order but I really wanted the food. Read more
We were traveling home from Florida and stopped to get drink and stretch our legs. We were refused service due to lack of... staffing help 5 times over speaker. There were people dining at tables receiving service. But we were refused so i ask to speakto manager I explained we only wanted a few drinks and we would be on our way. I was ask what we wanted to drink. A few minuteslater a female arrived at our car window with our drinks. She apologized for refusing to serve us and again explained herstaffing situation. Gave us our drinks for free. And we left. Read more
I expect the kind of service I have gotten the last 2 times from southside McDonald's at 2 am. The first visit ordered a... medium popcorn chicken that maybe had 3 pieces in the entire box that weren't fried wads of flour, missing items , & no burstingbubbles in drink This most recent time the person taking the order was playing over the intercom and making me repeat everyitem I said 3&4 times before saying they got it and when they'd review the order, they'd then read it back incorrectly again andkeep having repeat and get an attitude when I'd raise my voice (not disrespectfully) to where they could understand The carhopalso pocketed part of my change Read more
My daughter decided to spend her money and got some fries and a sour kids slush.. guy comes she pays and he walks off with her... change and never comes back. Please teach your employees about asking before taking Read more
Pushed the button to order and while trying to order the woman kept asking is that all every time we added something to the... order. Then the fries were cold. We asked 3 times for ranch and waited 15 minutes for fresh fries and ranch. Rude customerservice is why people do not want to come to this place. Next time I?ll go to another sonic location Read more
Is that all? Is that all? How about give someone time to order instead of asking that immediately after they give you one single... item? Also, if someone asks for cheesy tots actually bring them with cheese and make sure it?s melted. Leave off the hairs too!Thanks!! Read more
This was a great location for us to visit on our way back from Florida. It was not too crowded, and they were quick to respond... when I pushed the button. The place seemed clean. The food was hot. And the prices are reasonable as always. Read more