Reviews for Trading Bay Dining Company in Dorset, ON
Stay away unless you have time and money to waste. Reserved a table, restaurant only half full. Half the standard menu items... were sold out. Service was deplorable - almost 2 hours before we received our food. We watched half our order sitting underheating lamps for at least 15 minutes. We were seated outside and by the time we got our food (which was cold) it was pitchblack and we couldn?t even see our table. The outside lights weren?t working and we were forced to use the flashlight functionon our phones in order to see our meals. At no point did we get an apology or an explanation from our waitress, in fact afterwaiting for over an hour and a half we politely asked the whereabouts of our appetizers, the waitress snapped at us. The fishwas lukewarm, the chips hard. No dressing on the Greek salad. Wings were both over cooked and cold. The strawberry daiquiri wasmainly syrup. The waitress didn?t ask if our meals were OK (they weren?t) nor offer drink refills (we went without) We receivedour meals so late that as we were trying to eat the other servers were busy packing away neighbouring tables. Four members ofour party work in hospitality, so we have sympathy for fellow servers, but this service was atrocious and inexcusable. We haveeaten here in past years and thoroughly enjoyed it, hence our visit this year, but never again. Hands down this was our worstdining experience ever and the first time we have been driven to pen a review. Read more
The only time I?ve ever given a single star. On two occasions, called to ensure they?re open for dinner. Google says open until... 8. On both occasions, no outgoing message on their phone and no change to their Google profile that they?re closed when wearrive with 8 guests. 30 minutes by boat?sign on the door! These folks don?t know how to run a business. On both occasions,folks furious that they don?t answer the phone and nothing more than a sign on the door in unacceptable. Most patrons arecottagers and therefore, a limited season plus, travelling some distance to come for dinner. Basic stuff. We try to spend ourmoney locally but the general attitude of many leaves me wondering why. Rather than spend $150 on dinner, next time we?ll spendthat on steak and lobster and eat in. Read more
It is hard to give this place a rating as we had two completely different experiences. The first visit I would give 4 stars... because we were given a table by one server and yet another server directed another group to the same table. They were a littledisorganized. However, the food was very good and we enjoyed eating by the water. Our second experience would be a one star.Unfortunately we arrived at a busy time. We expected a wait and were put on a list to be called when a table came free. Abouthalf an hour after sitting at a table by the door one server came out and put a ?Closed Early? sign out front. She addressed thecustomers who were standing nearby smoking and told them ?Not you, don?t worry, the kitchen is just so backed up?. She didn?tsay anything to us. We assumed as we were on the list it meant we would get in soon. After waiting another 20mins we called tocheck as we hadn?t got a text and we?re worried it was getting late. The girl was very polite and explained that they couldn?ttake any more orders as the kitchen had a 2 hour backlog. She also couldn?t find the paper where my husbands cell phone numberhad been written down. Once again poor organization! Read more
2022 Back again another year and was skeptical because of all the horrible reviews. There aren't a lot of dining options so we... took a risk and were pleased with the food and service. Yes, there was the often mentioned "short staffed" sign outside therestaurant which was true according to how long the wait was. The phone/in person service was friendly and courteous and thefood was tasty and fresh. Despite the wait, we will be back again. 2021 Second time getting takeout here and was notdisappointed. The service on the phone and in person was friendly and courteous. My two orders of fish and chips were quick andof good serving size. I would definitely eat here again. Read more
Amazing food and fantastic atmosphere. Loved being able to sit right by the water!
I need to explain the 1 star rating at this establishment, it all comes down to the man behind the bar whom im told is the... owner. The wait staff was nothing but amazing, so friendly, accommodating, personable, just doing an amazing job! The food wasgreat, so kudos to the kitchen staff! The food was fabulous. Now to the man behind the bar, grey haired, red faced incrediblyrude man, my friend went to ask a question about a drink and was cut off before he could get the question out "when im donewith this! (Waves his hand at his orders) I'll get to you" all said in a tone that was less than friendly. As we are leaving heis talking (yelling at) to his wait staff as they are absolute garbage, the profanities and total disregard for human decencyare why this restaurant gets a 1 star! The guy behind the bar needs to go! Read more
Food and service was great here. They have a really nice patio overlooking the water. We had the fish tacos, burger and fish and... chips ???????? Read more
Worst waitress ever seen! Our group of 6 went in right when they first open at 11:30am and the waitress Chrissy already gave us... an attitude and did not make us feel welcomed at all. She was not polite and did not ask about our food or any needs during thecourse of the entire meal. Food was just alright. When we did separate billing, we noticed only some of us got the extra 5%charge right above the total (see picture). We asked Chrissy what is the charge for and she said she doesn?t know and asked usoutrageously ?It?s just $0.15, what is the big deal? Does it really matter to you?? and walked away. I mean $0.15 is not muchbut at least I would wanna know what I?m paying extra for. The restaurant was in lunch hour so it was a bit busy, she came backwith the card machine and said ?Seriously I don?t have time for this? and basically forced us to just pay without explaining theadditional charge. She even threw the receipts on the table after seeing she did not get good tips. She did not say a word of?Sorry? or ?Thank you? during the entire visit and we were all very annoyed by the bad service. Honestly my worst encounter withwaitress and would never come back to this restaurant. Read more