Reviews for Domino's Pizza in Dixon, IL
I work at a middle school. When I placed the online order at 10:29am to be delivered at 11:30am it was actually delivered at... !:28 PM. After calling the store and speaking to "said manager" who was rude and emotionally unstable and hung up on me not oncebut twice- - - stated she was the manager, she cant share the owners information and there was no corporate office to call. Shecanceled my order and told me "we don't guarantee a time the pizza will be delivered. NOW mind you the school is 8 BLOCKS fromDominos.....not only was she rude and disrespectful, but sent pizza over two hours late and expected someone to eat it. Ibelieve the Lee County Health Department will appreciate a call sharing the fact they served food that sat out for over twohours. WILL NEVER order there again unless there is an apology or she is terminated. poor poor customer service. Was only askingfor the service I paid for....OH and gave a tip for!!!!! Read more
This is by far the worst experience I've had with Domino's. Always an excuse that they are behind or won't deliver. Half the... time they mess our order up. Seems like they lack any supervision. Ever since they moved to the new location in Dixon Illinoisthey have gone downhill quick. Will not order from them again. Online order is a joke and get kick out half the time Read more
We love dominoes we order from there often but this past week was horrible I think the worker was having a bad day so her... pizzas was getting the punishment lbvs hopefully she can learn to keep home at home and work at work.. Big life lesson Read more
If you're an employee and they make you leave after two hours or less every time you work because there's not enough business,... DON'T BOTHER GIVING THEM A TWO WEEK NOTICE. The scheduling manager Kenia takes full advantage of her power and Illinois "atwill" work state and immediately takes you off the schedule. Rather than teach young adults the proper respectful way of doingthings she would rather just flex her muscles and show her true attitude. She's definitely not a true leader for today'steenagers. There is ZERO respect. Read more
I recently moved to Dixon and I?ve had this dominos a handful of times and every time it has been great. I usually get thin... crust with pepperoni, sausage, and extra cheese. I also like the Buffalo chicken bites Read more
Awesome staff very kind and they even hooked me up with some extra Stranger Things Boxes for my collection! Foods very good!... Place is very clean. All the staff makes you feel very welcome. Read more
Order tracker sat at "inspection" for 45 minutes before it arrived. When it finally arrived, it was colder than the outside air,... rubbery, soaked in grease from the cooled off cheese and it looked like a child had cut the thing. Called to complain and theguy said "the driver returned 20 minutes ago so i don't know what to tell you" meanwhile i'm literally watching the driver backout of my driveway. Threw the pizza straight in the garbage. Read more
If it were possible, this store would get a negative rating. 1) It seems it's no longer possible to order delivery online. The... site hangs after entering name and address. There appears to be no way to report this problem, and conversations with this storeby voice phone can be very frustrating when it's even possible. 2) The order spent about 20 minutes in "inspection". 3) Thedelivery guy called to say he was unable to find my address. This is a recurrent problem. 4) The delivery guy arrived with thewrong order. He had to deliver the order he'd taken off with, return to the store and get my order. 5) Some time later, when myorder arrived, nothing was in bags. Trying to hold on to everything, the pizza fell sideways on the ground. Two slices fell outof the box and were therefore unusable. 6) The pizza was cold when it arrived. Except *maybe* for pickup, I will never orderform this store again and am actually a bit curious how they're managing to stay in business. Before tonight, I'd not been awareof all the other negative reviews here. Read more