Reviews for Baskin-Robbins in Dixon, CA
I went through the drive-through and waited for quite some time because apparently there was a computer issue which is fine... except that when they gave me my ice cream it was a already half melted because it had been sitting there on the counter theentire time that they were dealing with this computer issue. On top of that they put the wrong topping for my Sunday which wasannoying. Read more
This used to be a nice baskin robins with good customer service. The last three times I have went the customer service is... terrible. You order a milk shake and they are just milk with a little flavor!! When you say something they don't care. Youhave to pay more money to make it a normal milk shake. Their attitude there is terrible. Do not go there you will bedisappointed!! Read more
Milk shake was nasty made with too much milk not enough ice-cream. Went back inside told them about it they re did the shake to... have the same outcome i honestly had to throw it away. Never going to the Dixon Baskin-Robbins again! Read more
I ordered the Mystical Mermaid Cake a week ago for my 12 year old for pick up today. I want to say that the customer service on... the phone was amazing. The website showed that specific cake not being available at the dixon location. The young woman on thephone was incredibly helpful with taking my order over the phone as well as helping me with the different options and choicesavailable. She was very patient with me!! We decided to go with green writing, the same green on the cake. These folksdefinitely know what they are doing and have the vision! We decided on a chocolate chip ???? dough ice cream cake. My daughterabsolutely loved the cake. Oh, and wow was it amazing!!! Thank you to the entire staff at the Dixon Baskin Robbins, especiallyin the times we are in!! Read more
Customer service here is great.. but lately it has been such a long wait time in drive through with only 2 people on shift. The... higher ups should have at least 3. The drive through wait time has been about 15 minutes each time. Really becoming anannoyance. Read more
The last two times we went there service in the dive through was fine. But the ice cream melted within two minutes of getting... it. We even put it in our freezer and still it stayed melted. I don?t know what?s changed but the ice cream sucked Read more
This rating applies to Woodland shop--NOT the Dixon which made my milkshake with too much milk and not enough ice... cream. Service in Dixon was fine but service in Woodland is great. I love BR Read more
I was confused on what to order, as this was my first time in awhile at Baskin Robbins. Luckily one of your employees named Tori... helped me decide and was very efficient even with the long line. Will definitely come back again! Read more