Reviews for McDonald's in Detroit, MI
Where do I start. The lady doing the drive thru didn?t want to take two different orders from our car. Then when I ordered a qpc... she yelled that I can?t have it because lack of lettuce. Then she asked a question, so I responded. Then she yelled at me shewasn?t talking to me at all and said NAHHHH IM NOT TALKING TO YOU. Then we received our order, they forgot my fries, ranch, twoHolliday pies, drinks, straws. They forgot to make my chicken sandwich correctly. Im thankful they didn?t tow us. This drivethru lady needs some customer service training and need to apologize to customers for being extremely rude Read more
I came through the drive through and ordered a macchiato, large pop, and large fry. drive thru took a long time but that was... okay. at the second window for them to give me my stuff she asked for my receipt. i handed it to her and she took it and said topull up front and they?ll bring it out. i thought that was weird because it was just 2 drinks and fries. i pulled up front,waited 10 minutes, and went in to where i waited 5 more minutes. the workers were arguing with eachother so it took a while toget help. then when they finally asked me what i wanted i told them i?ve waited 15 minutes for 2 drinks and a fry. the person atthe counter walked away, which i assumed was to get it for me, but i waited 10 more minutes until i heard her talk to the drivethru girl aboht the person she had pull around. she said she didn?t have anybody pull around. this was 25 minutes ago so sheprobably forgot but she literally kept my receipt so i had no way to prove it but they didn?t ask me so it was okay. i waited5-10 more minutes with no help, no drinks, nothing and decided it wasn?t worth it. i?m not from there i was just picking up afriend who spent a week in a hospital and trying to get her something. easily the worst experience i have ever had in amcdonald?s and all the workers arguing made it even more unpleasant. id give 0 stars if i could. to be fair, it was busy but ifeel like it was only busy because they were arguing instead of helping people. waited about 45 minutes total for 2 drinks andlarge fry and didn?t even end up getting it. i took the $8 loss and went on my way. i wouldn?t recommend anyone to come here. goto a different one Read more
In all honesty I come to this McDonald's often and there is little to no problems at all but for the past week since I've been... ordering from there after picking my spouse up for work I've been finding hair in my food I just bit into my McDonald's andpulled weave strands out of my mouth I don't really see people wearing hair nets in the restaurant to often and I don't complainbut I should NOT be eating anybodies hair at all I felt the strands of where when I bit into it and saw the hair pull and itpopped like a rubber banned? so I opened the burger and checked there were a few more strands melded into the cheese The ladywho took my order and gave us the food was nice tho Read more
I used pick up for the first time, instead of the drive through. I didn't get my meal for almost 15 minutes and when I got home,... it was 10 piece nuggets meal, not the Big Mac meal I ordered. Very disappointing. The 15 minute wait wouldn't have upset me somuch if my food would have been right.???? Read more
Very friendly team obviously working hard to fulfill orders. I get the impression they could use a little more support. There... was a delay in ordering this morning, but not long, and the food came quickly after they were able to start taking orders. Read more
Hello Detroit ; the service was quite good and fast , attendance was good , behind the registers was a very nice lady with a... nice smile and an attitude that makes you feel like don't worry you're in good hands . This is my third time I have been to thissame McDonald's location and I plan on going back ???? . In God we trust , and God bless America. Read more
Sometimes, I order cheeseburgers w no pickle and they just reheat an old one n take the pickles off w the bread still hard ..... the lobby is open so, that's a plus though, good price fountain drink.. Read more
I'll never order a delivery from them again. I was so disappointed. They barely gave us fries plus they were cold. Cookies were... old and hard. Just awful. No straws for drinks.I think it's just this McDonald's. My order always has problems even when I dinein. Read more