Reviews for Jimmy John's in Detroit, MI
Just had the grossest sub I?ve ever had in my life here. I don?t know how they messed up a #6 but they did. They added pickles,... onions and mustard. On top of that, I had to order online and waited a good 20 minutes before I realized something was wrong.Apparently the order ?never went through?, even though I had my confirmation email. Read more
Closed 30 minutes early. People still in the store. Kinda sucks, sorry love Jimmy Johns but 30 minutes is a little much. Change... the hours . Read more
This place... Ugh. Ordered ahead online. 3 hours ahead. Pick up at curb option which was an option provided by the company on... the website. Checked in online when I got there and waited several minutes. I'd personally never been to this location beforeand saw that parking was going to be difficult. After waiting for a few minutes I called. The guy who answered tells me theydon't do curb pick up anymore and he doesn't know why that's on the website because he's not doing it. " I guess you have tocome inside to pick up the order". Drive around and find a spot to park in front after a few laps. Go inside, no order in thepick up spot. Wait in line another 10 minutes. Can't find the order but then locate the ticket after aggravated searching. Wait another 10 minutes for order. Get outside and there's a 45.00 parking ticket. I didn't see a meter when I got out so Iguess there's a parking station somewhere out there. My trip here cost about 57.00 plus 30 minutes of dealing with completeidiocy. While I was waiting I noticed the place was filthy. No soap in the restroom either which tells me that "employee mustwash their hands" sign is a fallacy. I order corporate lunches from this place. We've spent a pretty penny here. We send arunner to pick up. I had no idea the condition of the place or the service was this rank. Never again. At any location. Read more
Ordered delivery for 12pm. It is now 12:45 and it's still not here. Called the store at 12:30 and was rudely told it is out for... delivery. Update: Called the store again at 12:50, and was told it's still out for delivery with no guarantee but maybe 10minutes... It was supposed to be here an hour ago and will be disgusting by the time it gets here. Update: Order finallyarrived at 1:05pm. Over an hour after scheduled. Bread was soggy, customizations ignored and ice completely melted in the drink. Read more
Usually it's a bit slow. Today, on a Friday before the holiday when a lot of people around campus are gone, I've been waiting... for two hours and counting. When I've called the store, they just said, "it'll be there soon". That was 30 minutes ago. It'sgoing to be gross and soggy by the time it gets here. I should have just ate instant ramen. Read more
ordered through doordash. Delivery was supposed to be in 18 minutes. After 1 hour I called the store and they said sorry we... don't have a driver today. awful customer service. Last time I get anything from them. Read more
Everyone! Do yourself a favor and order the Beach Club on wheat bread. Absolutely delicious sandwich! I truly appreciate the... great customer service at this location as well. Always courteous....always polite. take care! Read more
Ordered my usual Turkey Tom from this location today and the turkey was grayish in color and falling apart, the lettuce was wet... and wilted, pickles were clear (?) and slimy, and the bread was absolutely awful - wrinkly and undercooked. Not only did it lookdisgusting but it was completely inedible. This location needs to get their act together, especially since the sandwiches cost$10+. Gave it 1 star because I can't give it 0. Read more