Reviews for Dunkin' in Destin, FL
Called day prior to order sons 10th bday cake and was told to just come in since they had lots of cakes in front and back. ... Showed up to purchase said cake and when asked to write happy bday and woman refused. Jovanna was very rude when stating weneeded to order day prior and that her coworker must have not understood. We got to pay $43.54 for a blank 10th bday cake. Read more
Probably the worst Dunkin I've ever been to. The cashier was moving lethargically slow, and after the long line, it took us... around 5 minutes to even place the order with the speed she was going. She couldn't figure out how to enter one of the breakfastsandwiches to be on an English muffin instead of sourdough, and even then, it came out wrong. It took us 15 minutes to get ourdrinks after ordering, and another 15 minutes to get our sandwiches. 30 minutes of waiting for 3 breakfast sandwiches andcoffees. The cold foam cold brew did not come with cold foam, and the bagels for the sandwiches were burnt. Shortly after weordered, the cashier disappeared for around 10 minutes, leaving the register empty and confusing newly arriving customers. Thecherry on top was the restroom not having any toilet paper. One of us went at the beginning, notified a staff member, and thenanother went before we left, and the issue had not been resolved. It was an unpleasant situation, to say the least. I canusually get past restaurants having a bad day here and there, but this location shows clear signs of mismanagement anddefinitely needs some help. Read more
We stayed right beside this Dunkin location for 7 days. It was an convenience for us to walk each morning and get coffee. Not... sure why we kept going because there was never a morning our coffee was correct. I think it is a language barrier for theemployees. It was a hit or miss. Sometimes the receipt wasn?t correct and sometimes it was correct. Just beware?..TASTE yourcoffee before you leave. Read more
Could not use drive through; No employee taking orders. No sign directing customers to drive around, come inside, or that there... was a malfunction. Enter and there are four staff members who practically ignore customers. They only communicate with eachother. Not one wearing a headset for the drive through. Once at the register no one knows who is working the register, the drivethrough, who is making smoothies, don?t know if the espresso machine is working, etc. Turns out espresso machine was working butthey didn?t know how to use it because the coffee tasted terrible. Disgusting. Such a disappointing experience. The entirestaff, all four women need to be replaced with more professional and courteous employees who care and act like they appreciatetheir customers and the job they perform. Read more
The drive thru was closed. So I went inside. The place was moderately busy. The tables chairs and floor were filthy! I waited... for an employee to take my order while 2 other employees were on their phone talking.The employee that took my order had a thickaccent and couldn't really understand what I wanted. She initiated the transaction with " what do you want". There was no smileno thank you or your welcomes. I almost like I was inconveniencing them but order a small strawberry coolata without whip cream.I waited 14 minutes and finally received my drink that wasn't blended very well at all. At that point I didn't want to wait foranother one so I just left. Will not be coming here again. Read more
Waste of time and money. Waited over 30min for our food when there was NO line!! Not sure what the people are up to working... here. When the sandwiches were ready, two of the four were wrong (Face palm). We would?ve been better off waiting an hour inline at a nearby restaurant. Place was filthy too and sour attitudes from the gal behind the counter. Read more
Waited inside for over 10 minutes. Abandoned that and should have gone to a different dunkin. Drive through was faster, but got... the order wrong. Didn't have vanilla creme filled donuts. At 8:30 in the morning. Got chocolate creme filled instead and therewas nothing inside them! Read more
Waited in the drive thru for 10 minutes and no one greeted us. So we instead went inside. The employees were rude. I ordered a... large pumpkin cold foam cold brew with cream. I was rung up for an entirely different drink. We ordered two orders of everythingbagel minis. One of the employees brought one pair and we told them we had one more. She gave a rude stare. The cashier Thatrung us up told her that she put the order in. The employee then brought one more pair and gave my friend a death glare. If Icould give this location zero stars, I would. Read more