Reviews for Williams Chicken in DeSoto, TX
This Williams Chicken is horrible. The guy at the window, over charge my card and didn?t even tell me. I saw him look at the... receipt weird and then he folded it up as he handed it to me. I later just happened to look at my receipt and I was overcharged. That?s said a lot about the integrity of this place. Read more
Fantastic job tonight guys! I was a little afraid to pass through as I?ve had a few bad times at Other locations though I love... it. You all have great customer service from the drive thru to the window ! Keep your amazing positive attitude. I?ll definitelybe a returning customer. Read more
I went to order lunch. Decided to go in lobby. When I walked in NOBODY SAID NOTHING. there were 5 employees in the back. The... cook, a young girl wondering around, an older woman yelling at the cook. Another woman at the drive thru taking orders andsending customers to park, while food was ready and just sitting. And an older male employee who was soupose to be takingorders, buying lawn mower equipment or something outside. I waited 5 min, nothing. So I say, HI CAN I ORDER AT WINDOW INSIDE. Hell must of been speaking another language, cause no one said nothing. So now I'm just standing, the older lady yelling at thecook. Looks at me and proceed to yell at the cook again, TELL ---THE GUY OUTSIDE HE GOT A ORDER At THE WINDOW. HE OUTSIDE BUYINGLAWN EQUIPMENT. Still no one even said a half a word to me. I wait and wait another 4 mins. Really wanted that fresh friedchicken just sitting not getting served/. Said f it and went across to Popeyes. Poor customer service. Someone could have saidHi be with you in a min, or please go through drive thru. Nothing... Read more
I'm a huge fan of Williams Chicken. I've eaten at every single one in the DFW area. This place was the worst! This location is... NOT marinating at all!! Corporate wants the locations to marinate for 24 hours in a buttermilk/salt brine. If they don'tmarinate it's tasteless well the flour breading is still ok but it's not enough trust me. Their fries were not even salted, justplain jane fried potato. Lesson learned Read more
Williams Chicken has it's own unique Taste. I was craving the Hot Fresh 3 Piece Chicken & Roll Lunch, it was worth the drive and... wait.b Read more
BEWARE!!! We were given food that had gone bad. Thankfully no one got food poisoning! We took it back. The manager said he would... remake the order. He only heated up the food that we returned and put it in new containers. We just threw it away and counted ita loss. If you have to take back an order to be made again, be sure to watch to make sure this doesn?t happen to you. We willNEVER patronize this location again. Read more
Love the mashed potatoes and corn fritters. My wife really loves the chicken fried steak but it is hard to get it at this... location this location is always busy always fresh and always clean and very friendly!!!! We have 1 closer but its worth theextra little drive Read more
Mr Rob has such great people skills. I am sick and could only stomach corn fritters and he made them fresh and had them... delivered to me. I really appreciate that! Read more