Reviews for Dunkin' in DeSoto, TX
Today I was litterally denied entry into the store..... after parking and getting my child out of the back seat, a lady came and... locked the door in my face. When I asked why she said "we do not serve white people here...... find a starbucks" corporate hasbeen contacted. This is why the entire county doesn't like desoto........ Read more
It's pretty good. I really like the inside since it's always clean and the people there are always so nice. I think 2 weeks ago... we got 4 donuts and 10 donut holes and it was less than 10 dollars or less than 15 maybe somewhere between 7 and 12 Read more
Do not work here, the manager 'Robyn' treats you like you're lower than her and if you quit they won't pay you for the full... amount that you worked!!! I've always been a loyal, hard working employee, but I honestly feel taken advantage of. That's okay Iwill take my outstanding customer service and fast learning skills somewhere else. It's a shame that I have to work these hecticjobs, because I made a poor decision when I was a teenager and have a background because of it, but that's okay it is what itis. I honestly wish nothing but the best for this store and I say that out of true intentions and maybe one day you will realizethe amazing employee that you lost all because you want to accuse me of my drawer being short when you don't even followprotocol and have your employees count their drawer before their shift. I was never short before then and I had been workingtheir for a week at least by that point and it's a little odd that I would be exactly $30 short and that was my last breakingpoint. I tried contacting corporate and they are saying I was paid and even though that is true, I was never paid for all thehours that I worked. I even showed proof of my hours, because I took pictures and kept my time clock slips.... Read more
The donuts are great the coffee is hot and the store is clean. The parking lot is clean as well. However, the staff is a little... intrusive though they are friendly. A young man tried to holler at my 14-year-old daughter. That was not cool. Read more
Horrible donuts and other products. Also, the inside behind counter area was messy, but it wasn't busy. Nothing like I grew up... on for several decades in Newark New Jersey. At this location the product (donuts and Bavarian cream donut) was far from fresheven though it was early afternoon, if you're business is donuts they should always be fresh. Read more
I go often (about 4 times a week) I think they kinda know me because I always get the same thing.. butter pecan and hash browns.... The coffee (I'm not even a coffee drinker I just love the pecan flavor and creamer, {don't judge me lol}) but the drink is goodand the customer service is always good and very friendly, even early in the morning. Read more
Currently they are not letting you order inside of the restaurant. However the doors are open to walk inside to pick up an... online order? Didn?t make much sense. Anyway, it?s all about customer service and surely this Dunkin? Donuts doesn?t have that!We walked inside to order and immediately the lady at the front counter pointed us to the sign on the door ???? and rudely askedus to go to the drive-through. One plus: the drive-through service was pretty fast. Read more
Best way to describe this location is inconsistent. I love Dunkin Donuts, I hate this location. I only order one drink and it... taste different every time. Customer service is also lacking. Read more