Reviews for Big Tony's West Philly Cheesesteaks Desoto in DeSoto, TX
Sad to say this place has gone down hill . Before covid it was easily 5 star for food quality and service. I went there for the... 1st time in months and the food quality wasn't the same. Ordered to go and my fries were cold my chesesteak was good. The tallguy that works the grill was the only familiar face I remembered from the old days. He deserves a raise because the chesesteaksare always good when he's at work. The girl at the front counter didn't greet me and told me I could get my own cup for thecombo I ordered, she was only concerned with getting back to her cell phone. There was a lady manager that was there in the pastthat mentioned she was thinking about finding another job, if she left they really miss her service and quality was exceptionalwhen she was there. I can't remember her name but her son also worked there, hire her back and give her a raise if she's nolonger there she's really missed. Read more
First of all don't go doing lunch time it was super busy. We waited 45 minutes for our food to go but the 2 sets of white... people got they food before us. Then when I got my food it was something in there. It look like it came from the meatpackaging..I wont never go back..my sandwich just had meat and cheese. We ask for onion and jalapeños and they charge us forcajun fries..we didn't get them. My experience was horrible. Read more
Friendly atmosphere and fantastic Cheesesteaks! Don?t forget the Tony Sauce! Its good on the fries but it?s exceptional on the... cheesesteak. If we were in this area more often we?d make this a regular stop. Read more
Food was pretty good, employees were friendly and helpful. Only down side to this place is going to be how old and dirty it is.... Definitely needs a deep clean or remodeled. I recommend just taking the food to go honestly. Read more
The southwest philly cheesecake (#19) was good. The chicken, steak and shrimp were seasoned very well. I enjoyed the different... sauces that they had on the table as well. The staff were also very professional. I would most definitely recommend this placeto my coworkers. Read more
Just wow! I had their double cheeseburger with pepper jack cheese and regular fries with one of their signature sodas vanilla... cream flavor, food was hot and fresh, soda was crisp and refreshing, burger was juicy and flavorful and I added their hot sauces(in photo below) which definitely brought everything together. Their spicy ketchup is also something definitely worth trying.Now I did order regular fries, but they gave me spicy fries instead, it's a minor order mess up, but their spicy fries weren'tbad at all. Looking for a good and fresh burger? Come on down to Big Tony's because you won't be disappointed. Read more
We came here looking for something really authentic! What a great find! Thecheese steaks were absolutely delicious!!! Every... thing was super fresh and hot! You gotta try the spicy fries too. Will definitely be back! Read more
This place forgets about customers. While I was there, I waited almost an hour for my order and saw another customer get... agitated at how long they were waiting for 2 sandwiches. Plenty of people got their orders, ate and left while others stillwaited. To top it all off, they didn't even make my order correctly. They have a sign telling you to make sure you ordercorrectly but yet don't seem to hold themselves to that same standard. Read more