Reviews for Subway in Des Plaines, IL
Very disappointed, ordering on the app and no ready. Not professional even though it was not busy a all after midnight
Worst service. I ordered the foot long sweet onion teriyaki chicken sandwich and there is barely any chicken. Before even I got... to say anything she put Baja chipotle sauce on sweet onion chicken teriyaki sandwich. Even I said I don?t want it they are so busy with other things. They don?t care about the customer. Read more
12/25/21 @ 2:45am. Worst customer service I have run into since this pandemic. So, we're standing there for 10 minutes without a... "hello" or a "hi, I'll be right with you, just finishing up something on the register". I guess she figured because, we werehaving a conversation and that, she was trying to finish up whatever she was doing that, she didn't have to greet us or evenacknowledge the we were there, that it was ok. For whatever reason, I can't upload the video. But, customer service nowadays atthis location, in the early morning hours, is getting ridiculous. Read more
Extremely rude store manager and staff. had an issue with an online order that was paid and processed and employee staff didnt... want to look at the receipt, didnt want to talk about the issue, and told me its my problem that I paid for a sandwich I wont begetting from this store. Currently working with Cooperate on this issue. Read more
The food is very standard Subway fare, very convenient location though. If you go overnight, the younger guy is slow. Expect to... lose 15 minutes at least. No urgency and his station is always a mess. Even ordering online is a disaster with him. Read more
Had a hair in my sub last night, fine it happens But what's the point of taking the survey and when you go back with the code... the hispanic guy says what is this code for when was the survey taken? No we cannot use any code Umm how about you enter thecode and give me my two free cookies with my sub purchase like stated! And the ladies are also clueless Left without getting myfree items! People should really be trained properly to do the job! Read more
I came here today for a sandwich as i usually do. However today the employee making the sandwich was rather agressive. She... nearly smashed the sandwich while making it and was overall rude. When I asked for it to be cut into 3- She cut it into 4. I wasforced to waste the sandwich and go to another location. Will not be returning. Read more
Loved it! It?s Awesome Having SubWay Open 24/7hrs not many restaurants opened 24/7 It?s Fantastic if your working GraveYard (3rd... Shift) and feeling hungry Read more