Reviews for Potbelly in Des Plaines, IL
Extremely busy, food was good as always. My only gripe? If someone wants easy peppers it means go easy. Might had something to... do with workers spending more time chit chatting than paying attention to my order. I love spicy stuff, but when it overpowersyour food when you don't want it to, it's terrible. Read more
I stopped eating at Potbelly because the food was never consistent until I found this location. I drive past 3 Potbelly's much... closer to me to come to this location. Not only is the staff super nice their sandwiches are always good and cooked toperfection! Read more
This is so upsetting I was sold a sandwich that had raw bacon on it,I took it back to the location and I informed the manager... and presented my proof of purchase she told me that they cook their bacon 3 times,I proceed to show her this picture and statednothing about the bacon looked cooked even once.She evidently isn?t aware of what cooked bacon should look like this is verymuch raw bacon.I was sick from the part that I did eat before I discovered the raw bacon on my sandwich. Read more
I came at 12:30pm on a weekday. The parking lot was packed and I thought it was going to take forever. However, I was totally... wrong because they were run very efficiently. They had a good sandwich assembly line going and each person ?on the line? wereworking quickly. I was shocked how quickly I got out of there. More time to enjoy my delicious sandwich. ???? Read more
The customer service at this location is phenomenal! Shout out to the manager Shannon who constantly goes above and beyond for... her customers! I have a wonderful experience everytime I visit this location! Read more
Favorite sandwich store. Wreck is the best . Usually busy , tables need more attention since they are dirty , but that's a... problem in almost all of the locations. Probably shortage in staff. Read more
I like the atmosphere here. Plus the fact that they have Malts and smoothies in addition to the toasted sandwich?s is great.... Everything was fresh and quick . My sandwich was very tasty and filling for the smaller size but I did have chips and a drink.Good ice tea too. Read more
First 2 orders, they forgot my hot peppers. Today they magically remembered my hot peppers but then ruined it by putting meat on... my vegetarian sandwich. Read more