Reviews for Popeyes Louisiana Kitchen in Des Plaines, IL
My to go place for fried chicken. Their quality is pretty consistent comparing to other fried chicken place in this area. Their... price is still competitive even in this high inflation period. Read more
The cashier Lindsey // Leslie is horrible. Should be fired. She is upset because she is frying chicken and unable to provide top... tier customer service. She got upset with me because I ordered and use the app and I am not a common customer at Popeyes. I hadno idea you had to provide the code before ordering. However this could have been known if she provided proper customer serviceand ask was I using the mobile app. I definitely called corporate. And the manager is rude too. Will never be back Read more
Terrible staff and service (food is fine though). The guy (I am not sure if he is a manager or staff) is very rude and claim... that someone took my online order. I was like what did that have to do with me because I already prepaid the order and I evenshowed him the proof in the app. After he finished my order, he still accused me of not paying for the order and said he waslike did a favor by giving me my food. Very absurd and will never come back to this location again EVER. Read more
This location sucks and I think it?s about that time I stop coming here and go to a different location or KFC. The staff is... unfriendly 100% of the time and seem to hate their job and their life. I can expect there to be something wrong with my orderevery time. At first it wasn?t a big deal and I blew it off because everyone makes mistakes once in a while. But I have eatenhere probably 4 times over the past 2 months and it?s always something. Forgetting sides that I paid for, forgetting sauces thatI pay for and ask about at the drive thru and at the window, giving me a completely wrong order. And the past two times I?veordered I would say the food has been sub par from what it used to be as well. Fries were hard and old, chicken was extrarubbery. I?ve learned my lesson and will not be returning. This review is to just warn others to check your order before youdrive off and check the quality of the food. Read more
Hated the food. The food was cold and the staff was just terrible. I am sentimental to those who are in the service industry but... the dude who helped me was totally rude. I asked for paper towels and he gave just one. The food was stuffed into a small andtiny bag. The fries were so cold that if I had time would have made them get me a new one. Also the shrimp tackle box isterrible Read more
If I could leave 0 starts I would. I?m not sure who the man was at the window taking my order, but he has no people skills. Not... sure how he?s still employed there if he has that attitude with the customers. He was a fat, tall Hispanic man (I didn?t get tosee his name tag unfortunately) and when I asked for a sprite instead of a coke, he sighed like I was asking him to climb amountain and sacrifice a goat to make the change. When he opened the window to give me the drinks I asked for sauces for mytenders and he didn?t respond and closed the window. If you?re not happy working where you are, look for something else!Unacceptable and very disappointed with my experience here! Read more
The chicken and biscuit were both incredible, the mashed potatoes left much to be desired, unfortunately. Definitely recommend... going with the Cajun fries instead! Nice place to grab a bite on that side of Chicago! Read more
It was great the new crew are excellent last time I was here with different manager and crew didn't have any chicken I couldn't... believe it ???? Read more