Reviews for Dunkin' in Des Plaines, IL
Bad customer service. Waited 10 minutes for my drink and it wasn?t even made right.
This locations biggest asset is the huge dining area and cleanliness. Otherwise it?s your typical DD. Staff was not friendly... with no hellos or a thank you. Read more
It is always good to be at Dunkin. I had caramel flavored iced coffee and a donut for my son. This outlet is at a junction of... 5 roads. Read more
This is one of the worst locations. It?s difficult to get to and the workers seem to be lazy. They turn off the lights (even to... the menus in the drive thru) 1 hour before closing so people don?t come. I they never have things in stock. I won?t waste timeor gas coming here again Read more
Horrible service it?s 4:00 pm so manny people and only 1 worker it took me forever to get my ice creams which costed me over$26... and there was no vanilla and strawberry I have to settle for something else no mention that the guy was in a bad move. Againhorrible!!!???? Read more
I went to buy some coffee and donuts and the lady who was taking order seemed like she is not interested to work there. She... doesn?t even want to listen. I said extra sugar she only put one. They messed up my entire order- i wanted to select the donuts,but when I said that no reply from them and the person standing in the window told us to move forward. the lady who took theorder got angry and asked what you want for donuts. Once I said the 6 donuts, she didn?t want to listen anymore and broughtthose 6 and the rest she just brought whatever she felt like. Read more
Worst Dunkin Donuts I have ever been too. All I asked for was a cup of coffee with cream and a shot of espresso. 5 minutes later... I got a latte with caramel sauce. English and comprehension is a challenge here. And the bathrooms were absolutely disgusting. I guess its the patron's duty to clean it before use. Next time I'll bring the Lysol. Read more
usually using drive through and always satisfied . a man looks like manager or owner is really nice everytime.