Reviews for Dunkin' in Des Plaines, IL
Basically the same products as other DD locations. The staff was very nice! The store itself was clean and had seating for about... 12 customers. Located at the intersection of Rand Rd. and Miner St. Easy in and out. Read more
The new maple bacon croissant sandwich with egg and cheese is delicious. Fresh coffee. Tasty hash browns.
I stopped here to get a coffee. The lady was rude to me and insisted I buy more than coffee. I obliged. after that, I was... planning my trip in the parking lot and she came out speaking another language shewing me away with her hands as if I was astory animal. Unbelievable. I'll gladly travel to the next Dunkin rather than ever stop here again. Read more
It?s unfair that they staff people in the afternoons alone and don?t allow them to take tips. For the person that complained... about the employee complaining let me guess you never worked in food service. The person was alone and she was still beingfriendly towards all of the customers and I was behind you, you definitely didn?t wait 40 minutes. The people before ordered 10sandwiches and 5 drinks and I could tell the employee was stressed out. Read more
It was understaffed and the employee handled it extremely unprofessional. She complained about everyone?s order saying ?they... didn?t tip? or ?why would you order so much? I waited close to 40 minutes just for my order to be wrong. management shouldreally do better Read more
If there are a few people in there waiting, try to avoid it. There's no system to get your stuff. You don't get a receipt when... you buy something so they will just put whatever they make on the table and expect the customers to sort it out. Individual fooditems will be put in there own bag and brought out at different times. If you and 4 other people order ice coffee with certaininstructions, good luck. The morning staff are okay, but a few of them don't really understand basic English. So when your orderis wrong and you're trying to get it fixed, they'll just repeat what they keep saying so you get fed up and leave Read more
this place sells the most delicious coffee. every time I buy it and it is made very tasty. I advise.
I came into this establishment and was disrespected by a employee by the name of Ranjanben Pa. I asked for a reimbursement or an... Exchange for a donut that has been seating out in the open since the morning and It?s stale and hard to bite into,it iscurrently 6:30pm. She rudely berated/ insulted me in front of a customer stating that she will not give me my money back norwill she exchange my donuts.she told me instead if I don?t like it then throw it away. I drove 8 minutes to this Dunkin becauseall other shops was out of old fashion donuts to be disrespected Read more