Reviews for Starbucks in Des Moines, IA
Best Starbucks for the store design and locale in Polk County. No drive-thru means quiet & peaceful; the employees too, are not... stressed by a drive-thru, which sets the ambience of the entire store. A dog friendly neighborhood style hangout; great patiow/bike racks. {Pic taken 4-17-22 of snow at the Greys Lake SB} Read more
Tuesday I went in for the 1/2 price cold coffee for every Tuesday in July which I know is only a deal if you mention it, I did... and I ordered a grande to which they not only gave me a venti but charged me for the venti and didn?t honor the discount at all.Today on 7/28 I placed a mobile order to receive this drink which clearly has no oat milk in it, usually which they charge for.Just disappointing as I?ve never had a bad experience at this Starbucks and now to have 2 in 1 week isn?t ideal as a customerwho comes to this location at least twice a week. Read more
Worst service I have ever had. Cashier misheard my drink, I was very polite asking for the correct drink. She rolled her eyes... and slammed my drink at the end of the counter when she was finished. Will never be back. Read more
This location truly embodies the spirit of service Starbucks is known for. If you're a regular, they make the effort to learn... your name. My order is always right. Read more
I originally decided to stop by this store because they recently opened and drinks were cheap. I typically avoid Starbucks... because it is a franchise making enough money and I like to support local. I walked in and was greeted with three enthusiastic"Good morning!" from the employees. They made an incredible Macchiato and like I said, it was cheap due to a recent opening dealthey were having. I returned again due to the simple fact that the employees treated me with the utmost respect the first timeI went. They greeted me with a "Good morning, Ryan!" this time and I was genuinely amazed they remembered my name. After aboutthe third or fourth time I returned, I didn't even have to verbalize my order -- they remembered my name and order and startedmaking it almost before I walked through the doors. I sit and study for anywhere from 3-6 hours every day and watch in amazementat how they greet almost every customer by name. Every time I go back, each encounter is pleasant and helps start the day offwell, both with friendly baristas and wonderful coffee. I think this is rare and I genuinely believe more people should stop byand experience both. Plus, they play the perfect study music every day. This is by far the REALEST coffee store around. Read more
First time at Starbucks and at this location i asked for a iced matcha latte with almond milk . But this lady more ice then the... drink like seriously ???? Read more
I never see people bring their own cups, so this was my first time having a drink put in my own reusable cup and it was really... cool. Aside from that, the service here is always so friendly, and I've got nothing to complain about in regards to quality ofthe drinks and food items ???? Read more
They misheard my drink order, and remade it, not once but twice, because of the size. No attitude just happy to make sure I was... happy! Good job Starbucks Read more