Reviews for Kum & Go in Des Moines, IA
Great place to get gas and friendly people.
Went to pump gas, only to have the pump tell us "Error". Alright...guess we'll go inside to prepay. We picked up some snacks and... I went to the bathroom and; wow! The last time that bathroom looked like it was cleaned would have been 1970s. It wasdisgusting. As we check out for our snacks and gas, we are told their systems are down and neither the registers or pumps areworking. I'd of been fine with this, except he was very rude about it and told alot of people "That's just how it is". I wassurprised to find out that was the manager. Well...not coming here again if you guys can't get your machines to work on a rushhour on Saturday. Read more
Shocked that I got ask for money in the parking lot. I went back in the store but the employees didn't care. Way too many... panhandlers wanting money but sadly why are you asking me when I see you come out of you're car. Then I pull out of my carparking spot she ask blonde white chick. Don't drive a car if you don't have money for gas. Be careful everyone Read more
I put one star because I had to write this review. I stopped in the store at 10:54 which there was six min til close. The woman... inside said they were closed. The web sight showed it wasn?t closed so I called. She said they close at 10:55. And I was thereprior. Even if so one minute lady. I had to go to the bathroom really bad. I would have been one minute. She was also rude. Thiswas tonight May 7, 2021 at 10:54 pm. Horrible customer service. Read more
Let me tell you something. The staff here is amazing and I have made this my ?go to? every morning before I go to work and... sometimes on my way home. This convenience store is always clean, has a huge selection of food, and always able to get me in andout quickly and efficiently. I don?t write reviews on chains or convenience stores unless they really do something outstanding,and this staff and store has! Read more
This store is not only ghetto but it is nasty. One of the most unclean stores I've been in. The people work in there do not care... about their customers and made us wait while two people stood there doing nothing. I do not recommend this stored all. I won'tbe back. Read more
Arrived there one morning for my usual soda, got to the check out only to discover I had no credit cards or cash. They let me... have the drink. I returned a few days later as promised to pay for my drink. They said consider it a customer appreciation day.Thank you! Always good service, no complaints, frequent customer. Read more
I might have lost a clip to my .40 cal. at this location tonight around 7:00 p.m. Either at the pump or when I pulled up to the... entrance. May have fallen out of my door? Read more