Reviews for Firehouse Subs Ingersoll in Des Moines, IA
Very disappointed, order the corned beef medium sub. Very little meat, maybe 3 oz. The bread was very tough, not fresh at all.... I also had a brownie that was dried out and crumbly. The best was the pickle. Won't be back. 2nd time this has happened to me. Read more
Very very pricey!! $17+ for a sub, chips, and a drink. I will definitely never eat at one of these establishments again. Then... they asked if I want to donate to the "First Responder" fundraiser. For $17+ you can take it out of that. Read more
I went to this location and I had ordered a large and the employee accidentally rang 2 mediums (I believe. Something along those... lines) and she asked if I would just like 2 mediums. I replied the large was enough. Well little did I know at that time theyshe didn't know how to void the sale, I think. So she went over to her purse and grabbed the remaining cost to pay it off so herregister wasn't off. I was kind of confused at the time. After I left and thought about it I could only come to 1 of 2conclusions. Either She was so worried about losing her job that she would rather take money out of her own pocket than tosimply "void" the sale. Or the company hadn't taught her how to void a sale, but still instilled in her that she could lose herjob for an action as little as that. Either way it just went to show how good of an employee she is, and also how unfair ofemployers Firehouse subs is. I could be totally wrong but I can't see it any other way. I've been in twice since trying to findthis lady to pay her back but I have yet to see her. Anyway, the staff (only her at the time) was awesome. And the food (sheprepared) was excellent. However, I can't say as a franchise over all how I feel but I will get to the bottom of this. So myrating is solely on her as for now. I hope I find her soon. I'd like to hire her at my business honestly!! Read more
Super fast. Delicious. Clean restaurant.
Their sandwiches are superb! Doesn't matter which one you choose cause they're all delicious! Fast service and plenty of room... for a lot of people. Enjoy, I did! Read more
I went to Firehouse to take advantage of a free birthday sub. I ended up ordering two; the New York Steamer (delicious!!) and... the Steak & Cheese with mushrooms (yummy). The sandwiches were delicious, the service was wonderful and the three employeeswere fantastic. Each of the employees (it was slow when I was there, one person in front of me) were so outgoing, talking asthough we were friends. For me, customer service is such a big part of a food experience and they definitely didn't disappoint.I will definitely be back and would recommend this location! Read more
Love this location, the staff here is always so friendly and the subs are consistent. Usually get the hook and ladder. Can't add... your own sauces due to covid but can still get some in packets if you ask! Clean space, quick service. Read more
Err meh gerd theee best subs in the world hand's down that steamed meat melty cheese and the service second to none the workers... there are the best in the biz so go on down and tell them Mike sent you it probably won't make a dif but eyes hungry eyesa wantsa subby sub Read more