Reviews for Casey's in Des Moines, IA
The new Beer Chesse Pizza is ok... love that they added green peppers an unions...
Never again will my family enjoy anything from any Casey's store. This one was rude, messed up our app order, blamed the driver,... hung up on me, and still have not received a call back. Don't bother call the corporate number. By the end of that conversation,I hung up in tears. This company has forgotten their office is located in IOWA. Well, this born and raised Iowa girl will nowforget about our Sunday pizza tradition and never step foot into another store again. Customer Service is everything, Casey'sdoesn't have. Read more
We ordered a couple of pizzas for the first time in several months. Going downhill. Crust is thinner, almost too thin. Just... didn't taste as good as we remembered either. That was several days ago. Ordered again tonight and no change. Very disappointed. I blame corporate for making changes. Read more
Best Casey's, Best Pizza ! We live in another town but make the trip to get our pizza from this particular store. And what a... nice young man for a manager. I have never been there without seeing him working his behind off, helping out his employees! Read more
All Casey's are just ok anymore. Don't get me wrong, still a great pizza sauce, but they keep going thinner on the crust and... it's not like they are trying to advertise it AS A THIN CRUST, and however they measure ingredients is wimpier. In the 90's and2000 their pizzas where stacked! You'd pick up the box and know by the weight you had a heck of a meal waiting for you inside.Thick layers of toppings and tons of cheese with a crust that could hold up. Now even with the wimpy layer of toppings, everyslice just droops like a wet noodle and doesn't even hold up if folded like a taco. Cheese and toppings make a pathetic attemptat reaching the edges. If it wasn't for their sauce still being good and the ease of them being everywhere, I'd probably stopordering from them. Read more
I ordered 2 pizza's online I was a couple minutes early picking up pizzas and they were just starting to make them. No big deal... they were busy. I went outside waited a few minutes. I was back inside waiting when the delivery person returns without washingup or mask starts pulling pizzas from the oven. Cutting and boxing. Pizza's weren't Caseys quality. Read more
They were so nice. I called in an order and the guy misheard me and I didn't verify the info, so when it was delivered I called... and told them it was the wrong pizza. The guy was really nice about it, said he would send out the right order and the deliverylady said they would credit my account for all the trouble since they were backed up. We have been in this store many timessince we moved here and the staff has always been really polite and on time. Thanks for the best service! Read more
Been a regular at the store for a few years now. Nice little place, pizza is good and people are friendly and chill. Good folks.