Reviews for Arugula & Rye in Des Moines, IA
Second time here in a year. Skip it. Service is a mess, food is never accurate (as it comes, nothing custom), and it's expensive... even for an airport. There are not many choices in this airport, but spend your $50 for two elsewhere. Read more
Extremely quick service. Just what I needed, as I didn?t have much time between flights. Great sandwich too.
The space was maybe 10% full and they had to pause taking sandwich orders for 15+ minutes so they could catch up. The two people... making sandwiches acted as if they'd never seen sliced bread before. Read more
This poor girl is working so so hard all by herself. Making food, drinks and running the register. The line is clear out the... door and she is trying so hard to get everyone taken care of in good time. We gave her a tip and told her shes doing a good job.The poor thang is crying so hard but trying to smile as well. She needs help & needs help now. Please get this young lady somehelp and a raise. Thanks Read more
Food was decent, but what a cluster. I think they could simply avoid some of the confusion by tying the orders to the name of... the customer and not just calling out what the order is. Egg, ham and cheese.... yeah, popular item so not sure that's going todo the trick. Seems like a pretty simple solution. Staff was not friendly either, but I also understand they are likely shortstaffed with a line of grumbling customers. Read more
Sandwich was supposed to be egg white with lettuce, tomato, mushroom. What I got was rubbery precooked egg (not whites) with one... tomato slice, for $7. Employee was texting WHILE making the sandwich. What a ripoff and impressively terrible service even foran airport. Keep it up Arugula & Rye, clearly you have no interest in improvement judging by all the terrible reviews. You getwhat you give and karma will come around for you ???????? Read more
I understand airport food customarily is monstrously overpriced, but the blow feels more fatal here bc of the quality and amount... served. SUMMARY: Tiny ciabatta sandwich for $10+ Soggy bread within 5 minutes of receiving sandwich I asked for one item to beleft off my sandwich and it was not Medicare flavor & poor blending Although the market for this restaurant may be captive, Iguess travels have other options within the airport that you could be worried about competing with. Unless you?re all owned bythe same company or something. I don?t know Read more
the food is okay but not worth it for the bad service. the guy who took my order spent the whole time complaining how he doesn?t... get tips.. ya bc you?re not nice! they were so unkind to me when i ordered even when i tried to be patient and nice and sayplease and thank you, but each worker was short and it felt like they were annoyed that i wanted to order food. how dare i be acustomer! i?ve been traveling for 20 hours and i just wanted a pizza, but didn?t realize the attitude i?d get in the process. Read more