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Reviews for Dunkin' in Derry, NH

Janelle Perkins 2 years ago
1

This location is horrible. They are rude and have no customer service training. I will no longer be coming to this location.... From extremely vulgar language, yelling at us, and belittling us, the treatment is uncalled for. We tried to give them thebenefit of the doubt, but enough is enough!! Three strikes and.... YOU ARE OUT!!!!!! I will also be contacting the GM orfranchise owner to put in a formal complaint. There is no reason in this day and age that this should be going on. Read more

Tim Bridge 2 years ago
3

The dunkins experience is usually about the same where ever you go... Some better, some worse, depending on day and staff...

LeeAnn Estabrook 2 years ago
3

Dunkin Donuts takes no responsibility for the absurd amount of tons upon tons of plastic non bio degradable trash the sell... making plenty of profit with out any care for the trash that's killing or planet yummy right!! Plus ntm the Coffee isn't reallygreat it tastes watery plus it's 1000 degrees with mega sugary calories it's bad for our bodies n planet. The pollution DunkinDonuts puts into or landfills,rivers then oceans is absurd. They NEED to take responsibility for the products they sell makingtrillions but at the cost of the health of our planet. The generic stuff I make at home taste better. It is possible to get thiscompany to make changes by using more earth friendly products that do exist plus not pass on cost to customers they make enough.Please contact ur local store speak to head quarters. A one wk boycott by their customers would b the pressure needed to havethem making changes with a quickness. Demand this and other co. That take our money & kill our planet take ownership of thepollution no we make they make they make the plastic products don't fall for the BS recycling is only the customersresponsibility. It's not. Read more

Satan?s Lady 666 3 years ago
1

The staff is rude beyond words and doesn?t get a single order right. Apparently it?s common courtesy to be rude to customers and... coworkers at this dunks... never coming back here again, the atmosphere here is anything but friendly. All you can hear insidethe store and in the drive through is employees yelling at one another and being rude. The fact that they harass anyone thatrespectfully leaves a job there is appalling and horrible. This place is over all very unwelcoming and very disrespectful... Read more

John Callahan 4 years ago
5

This is my everyday dunks. Always makes my coffee the right way and actually one of the only ones I've gone to where I don't... need to ask for napkins. Kasey is always very friendly when I come in . I always get a warm greeting and sometimes my coffee isready when I walk on the door cuz they see me coming! My One criticism is the drive thru line could be well more managed byhaving two associates posted at the window. Read more

W M 4 years ago
5

Great prompt service, never had a bad cup since I've been going here, I like the new cups, never cared for the styrofoam cups

Heather Colbert 4 years ago
5

Best Dunks ever! The staff is always friendly, still give the senior discount. I look forward to saying hello to the folks on... my way to work. Don't ever change! Read more

Michelle Wheeler 6 years ago
2

I've been going here since it first opened on my way to work, 3 or 4 times a week. Last night was my last visit. The service has... always been great until lately. In the past 6 weeks it has seriously gone downhill. I was late for work one night because ittook more than 15 min to get an iced coffee. The other night I was told they didn't have any iced coffee, and last night'scoffee was so horrible I poured it out after 2 sips. I don't know how the service is during the day, but I'll be goingsomewhere else now. Read more