Reviews for Park Burger - Hilltop in Denver, CO
Used to come here quite often. Now 2022 the service is really bad. Watched 3 servers look at and walk past my beer. Bar tender... kept looking at the order ticket by my beer and keep talking about the party last night. She was the one who poured the beer.Menu says fresh cut french fries. But they haven't had fresh cut fries since the end of 2019! The fries were one of the mainreasons we went there. We will unfortunately not be going back. Read more
The experience this evening is one that should not be endured by any consumer at any time. I went to the Hilltop location and... ordered a takeout for over $100. Me and my mother sat at the bar waiting on the order for over 30 minutes. After asking the niceHostess to check our order delay, the manager Jim comes over and tells us our order was accidentally picked up by another patronnamed David. All good, honest mistake and Jim bought me a beer while we waited for our food. I asked Jim to check the completedorder before we departed and he gave me a resounding thumbs up. After arriving home I discover that I am missing a Burger thatwas ordered and one of the Burgers was not as ordered. I phoned the restaurant and was told to come back for a full refund andtwo replacement burgers. Here is where it gets sketchy. My daughter goes to the restaurant and Jim proceeds to treat her lessthan kind, and gives her an attitude unbecoming of a service professional, let alone someone who is in the wrong. A debateensues as to suggest that we were fabricating our dilemma, which is an insult. My suggestion, from a 30+ year Professional in aCustomer Service Industry, is that Jim uses this situation as an opportunity to retrain himself on the customer service aspectof the SERVICE industry. Food and staff were great but this experience with Jim was horrible. Read more
Plz stay forever, Park Burger!! You are too delicious, never leave. All Love aside, these wings are crispy like the fries, well... salted, and burgers to die for. Neighborhood eats yum ???????? Read more
In Denver for a couple of days and was looking for a good burger place. Park Burger did not disappoint! I had the BBQ Burger... and Sweet Potato Fries. So good! Read more
I had an amazing lunch experience at Park Burger, Hilltop. Picture 4 hard to please ladies of a certain age for lunch. Our... server, ever so pleasant helped us speedily obtain 4 different orders, different sauces, etc and presto the food was out! Andthen she with a smile asked us if we wanted separate checks! No hassle. Delish lunch. Non styrofoam togo boxes. Read more
Kettle chips and sweet potato fries were fresh fresh fresh. Perfect texture without being greasy. We tried 2 of their specialty... burgers, and each ingredient contributed to the flavor explosion of the whole. Extremely happy with our meals for the price.What a neighborhood gem! Would love to come back and try the creative cocktails. Read more
Stopped in on a whim and am so glad that I did! Had the (house made) Turkey, bacon, and guac burger. Really well seasoned and... grilled perfectly. Looking forward to coming back again. Read more
Not only do they have delicious burgers and fries, their timing is ON POINT and their customer service is top notch. We ordered... 4 burgers one day and they all asked for extra brie but when we opened the box, none of them had brie. When we called to seewhat happened, the manager answered and fixed the issue right away. Needless to say, we've been back to Park Burger many timesafter that and all without a single error! Read more