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Reviews for McDonald's in Denver, CO

Jon Lyons 1 year ago
5

The first time I visited this location was in 2000. So, it's time for a review! This location can be a mad house in the rush... hour period! So prepare for a wait and a crusty drive-thru order person. The quality is worth it. I've never received anincorrect or questionable order. The service here is on point and worth the wait usually. Usually, it's ignorant customerscausing problems and delays, so please don't take it out on employees. Read more

Frank83White 1 year ago
5

This place gets 5 stars all cause of Jackie she was the best. She found my sister's phone and saved it for her. She is awesome... and we need more people like her in life. Thank you Jackie Read more

Savage Sinner 2 years ago
2

I only give it a second star because of its location so close to me. This is a shame because it is my close to home McDonald's.... It seems like there's always an issue though unfortunately with an order or in this case which gives you the rating I'm givingtonight they don't even honor the deals they have on their menu. Example being they have a large offer of buy one get one for adollar on some of their regular items such as 10-piece nuggets or Big Mac or quarter pounder and in the lower right hand cornerthere's a big picture that says add on fries and a drink for a small additional cost I attempted to order this and I wanted toadd on the small drink and fries which I was told that's not part of the deal and I'd have to pay regular price I begin toquestion why it was put in the ad then that's posted on their board and I was told don't know can't tell you any more than thatif you want it you'll have to pay regular price no managers were available for questioning no one seemed to care it's a shamethere's so many McDonald's out there that do such a great job further away from me they strive for excellence while this placejust continues to let me down looks like I'm going to have to drive even further for my favorite fast food from now on becausethe Bear valley McDonald's does such a terrible job on honoring at they put forward maybe one day they'll get proper managementor ownership if it is franchised to represent what McDonald's should be and not the pirates this place seems to be Read more

Kevin Flanagan 2 years ago
1

What a total dump full of rude and/or dumb ppl. First, they force u to use the app or order urself on the screens, which if u... don?t already come born knowing how to do this, good luck, because no one there knows how to figure them out either. Took them30 min to put my order in for me because the app sucked and not one employee knows how to use it. I have an IT degree and run anIT business but I couldn?t figure out how I place an order on the app, nor could anyone there. When I finally get my food 45 minlater, it was decent but then I try to get a refill. Bad mistake, took them another 15 min of me staring at them while theystare at me with my empty cup.. not one person offered me to help me, one girl walked by me, picked up a broom and startedcleaning, while looking at me, not wanting to help. The manager comes out, and I think ?thank god? but nope, she just stares atme too. Then finally a decent employee emerges and fills my tea and lets me leave this god forsaken McDonald?s location. Doesn?teven deserve the 1 star. Don?t go here unless u have a good hour and a half to waste. (Plus 20 min to angrily write a negativereview) Read more

Jennifer Jones 2 years ago
5

I've had to work in this neighborhood for the past couple of months. The a.m. weekday employees are very on point, customer... oriented and observant. They are so fast and they never leave anything out or miss anything and are always quick to address youat the counter. Even on the way out the door when they're busy you get a 'have a nice day!' Well done. ???? Read more

Zilla Boy 2 years ago
1

If you work here, you won't be trained before you start! They put you right in there without training!! Be ready ! They put you... on sandwiches the third or so day.. right after you kill it on fries .. P.s. I hope your ready to become a manager right whenyou start! I don't think k They liked I had another job trying to grind! Idk .. oh and the Manager will not answer any of yourmessages or calls what so ever.. Read more

Tavie Watson 2 years ago
1

Honestly worst McDonald?s in the area. Be prepared to get overcharged and when you bring it up it?s ?not their problem.? Went... through the drive thru ordered a meal and got charged for everything separately which was more expensive. When I asked the girlwhy they charged me separately I got told she didn?t know why and it wasn?t her problem to deal with. Worst customer serviceever Read more

Sandra Lopez 2 years ago
1

This McDonald's has the worst service mostly because Spanish speakers and don't understand. Our whole order was wrong nothing... what we ordered. Did realize it was wrong until got home because you can't check to make sure in the line. Very disappointedwith this McDonald's. I did call but the Manager was Spanish speaking. Very Very upset. Read more