Reviews for Jimmy John's in Denver, CO
Although they didn't have a driver, the young man who informed me was very kind and communicative in making sure I, not only... got my sandwich, but it was fresh. My boyfriend ended up picking up the sandwich for me 2 hrs later on his way home. But, theassociate did take care of me when the food arrived, and provided amazing service when I called in to confirm someone was on theway to get my sandwich. Thank you. Read more
Employees are working hard, but they're understaffed. So instead of freaky fast they're freaky slow. 20+ minute wait times.
Ordered a slim #1 took 10min to get a sandwich as employees were just talking behind the counter.
I placed an online order for catering (15 people in training at my company) at 8:44 am (9/7/22) for a delivery at 11:45 am same... day. The order went through with no issues or it saying that I am unable to do so. 11:45 am rolled around and no delivery. Icalled up at that time and was placed on hold for 10 minutes. I hung up and called back. I was told that for catering it has tobe 24 hours. If that is the case, it needs to say so online. Then I was told there were only two delivery people. So I went tothe store to pick it up. I said pick up at 12:30 pm. I get to store and then had to wait another 10+ minutes for them to finishmy order. I am not happy with what happened. Read more
Total waste of time and money. DO NOT order delivery here. They will forget about you, deliver the wrong order and lie to your... face. I had a delivery driver today give me my order. A simple #9 combo and they got 2/3 things wrong. Wrong chips, no drinkand an hour after order was placed. The delivery driver responded with "well now you have a chips and a sandwich!" With asmile. Totally insensitive. He offered to go back and get my drink to me. He never came and lied to me clearly.... I hadordered several weeks ago with a similar issue, they just never came. I had to call them and go pick up my order myself. Theygave me a credit for my inconvenience. But after this next ordeal I couldn't care less to give them another chance. Read more
Slowest Jimmy John?s I have ever been to. 6 people behind the counter and barely one person making the sandwiches. They used to... be so nice here. Everyone used to say hello when someone walked in. The past 3 times I have come the girl working the registerreluctantly puts down her phone and meanders to the counter and blankly stares at me, obviously annoyed I have interrupted herscrolling. She does not say a word. Just stares and waits for my order. The most recent time I visited, she got annoyed at mewhen I asked if she?s ready to take my order. The place is clean, food is good - that?s the only reason it?s not 1 star. Butit?s a chain so those things are to be expected. Customer service matters. Read more
I wrote you below. Never received a response. Company is delinquent. Placed a catering order at 9pm for pickup the next day.... They were suppose to deliver the items at 11:30, we called at 10am to confirm the order. It?s now 1pm and we have to drive tojimmy John?s to pick up our order. We were told it was ready but when we showed up they just started making the sandwiches Read more
I just made my first visit a this Jimmy Johns. I ordered two combo meals and just so disappointed in both sandwiches. The bread... on both sandwiches were stale, the top bun crumbles to the touch. I've never had bread this stale at any other jimmy johns. I'mso surprised it was served to us. Read more