Reviews for Panda Express in Denton, TX
Hate to be that person because this Panda Express can be good if you?re not going during peak hours. They clearly cut corners... and skimp on portions during rushes to make up for the lack of preparedness. I received a bowl today that had exactly 11 piecesof chicken in it. There wasn?t even enough chicken to cover the chow mein. Additionally I placed the order online for pickup at6:30 and still waited 15 minutes in a crowd of people waiting for orders. Very disappointed. Read more
I love Panda Express, but not this one. Black pepper chicken is my favorite and they said they don't carry it anymore. That's... the first time I've ever heard of a franchise stopped carrying an item on the menu locally. The other Panda Express has it ontheir menu so I'll go there from now on. Read more
First, we had a terrible time with drive-thru ordering with having to repeat ourselves several times, but that is understandable... as that is not the employees' fault. I don't blame the workers for that, but after getting home with the food I was shocked todiscover the rice was severely undercooked. It was sticky, not brown as I ordered, and tasted disgusting. I've attached apicture as evidence. This could put someone in jeopardy should they contract a foodborne illness, very disappointing. Read more
Just bought some orange chicken and it only tasted like chicken it didn't even have that sweet sauce it normally has. I bout it... for my kids after they got out of school and didn't notice till we got home. Really need to have someone check the food beforethey start serving it people dont have time to go back to the restaurant to return it. I tried calling multiple times but neveranswered the phone. Read more
Always out of big selling items by 8pm. I eat here often due to the proximity to home. Food is usually good. For a restaurant... that's open till 10pm and allowing the staff to not cook more when they are out before 8pm is not a good way to keep business. Iwas told once they already broke down there grill and cleaned it so they couldn't cook anymore teriyaki chicken @7:45pm. This isridiculous. I have a large family so I spend anywhere from 30-50 bucks almost every visit. Having to choose somewhere else toeat simply because they don't want to dirty the grill, I mean come on. Read more
Zero stars, don't even go in They have NO FOOD, went in for my wife's favorite and to sit down after a long day of work, ... firstly their Air conditioner is out, you can feel the warm air and high humidity in there, trust me I'm an HVAC Tech, secondly there WAS no shrimp. I asked the girl if more was on its way as the container was empty and she said I can order it.Probably 12 minutes! In that place with NO Air Conditioner?! If you don't have food and your supposed to sell it then cook itfor your customers if you are only going to cook it until someone asks for it then sell tacos outside the building, we're notgoing to wait in a hot building, if you can't afford to repair your AC then close the place. No thanks Read more
I?ve been to this location twice. The first time it was ok. Today? Horrendous. Just incredible. I ended up in a conversation... with the table behind me about just how EXTREMELY rude every single person behind the counter is. Most particularly the woman atthe cash register. This was at approx. 1:25pm on 7/21/2022. It is totally unbelievable. Short staffing is one thing, butcomplete rudeness, not to mention being more stingy about condiments than I?ve ever seen is another. For instance, soy sauce.Feeling like you have to go up and grovel for it and you owe them something for giving you a fortune cookie is totally amazing.I?ll never return. Read more
They ?ran out of food? at 9:30 pm and wouldn?t make any more. They don?t close until 10 pm. If it were later I would understand,... but 30 minutes is a long time. And the lady wouldn?t even talk to us at first she just kept shaking her head through the window. Read more