Reviews for Jack in the Box in Denton, TX
I don't understand how the drive-thru cashier not only forgot to hand me my card back, but ran my card for multiple other cars... behind mine before I was able to get it back. She told me that she reversed the transactions but was unable to provide receiptsfor any transaction. There didn't seem to be any manager and there was an employee smoking a blunt outside, maybe the managerwho didn't want to be identified as such while smoking weed right in front of the door. Wondering what else this cashier didwith mine or other's cards at this time. Read more
The WORST late night Jack in the Box experience! We ordered a Bacon Ultimate combo and just 4 tacos and a drink on DoorDash. We... received the order AN HOUR LATER to have NO TACOS OR DRINK! My fiancé went up there around 1AM to order my tacos as I wasexhausted from a long day after a wedding and starving?he was told to wait at the speaker when no other cars were there. Hewaited 15 minutes before being able to place the order. He had to order me two Jr. Cheeseburgers because they were out of tacos.The young lady took his money and left him waiting ANOTHER 15 MINUTES at the window! My fiancé looked in and noticed she was onher phone! Who knows what the cooks were up to!? Never have we experienced such a lack of work ethics and customer service.Absolutely ridiculous! Read more
The cook the kitchen wasn't cooking anything. They didn't have barely anything that was on the menu. " The cook's not making it"... his words. I gave it 2 stars because the guy at the drive-through was at least halfway nice This place and service sucked. AVOIDTHIS PLACE. Read more
Worst experience almost every time I come here at night. Either their shake machine is down, they no longer have ice tea, don?t... have chicken patty?s for certain items. Almost every time I?m here they are out of something on top of always taking 15-25 minsto get through the drive through. I often drive to a different location 10 mins away since it?s faster to get there and backhome than the one a mile from my house. Terrible but when you?re desperate it?s all there is? and they know it. Read more
Staff was friendly. Place was clean. Prices were reasonable. Food was spot on. Had tacos for taco Tuesday, as well as eggrolls..... Very tasty and prepared exellent... Read more
I am so disappointed right now because our food was not to our other expectations like past visits with other Jack in the boxes... in other areas. Our 3 burgers were barely warm, our hashbrowns and French fries were soggy and cold like they have been sittingthere for hours; fries all matted squished together, hashbrowns were nit at all fresh. We have received better food quality atother locations where we receive hot crisp hashbrowns and French fries and freshly made sandwiches; I feel the employees don'tcare to do their job correctly there and they need to pick up their A game. Read more
March 5, 2022 at 1:30 pm. The place was filthy inside, food on tables, on the floors. The employees did not cover their hair... with hair nets nor use gloves on hands. Saw the cook using bare hands making tacos and eating at same time. Once I was seentaking some pictures, a employee came out and started sweeping the floor. The hygenics of this establishment is questionable.Clothing was placed on front counter. Read more
This place have a bad odor when we walk in. I went to the bathroom it's dirty and garbage can are full of garbage. There's no... paper towels. Bathroom have a very strong bad odor. It seems like it's never been soap and sanitize and clean for ages. And nopaper towels to wipe out hands. How do you operate a restaurant like this. And people who work there just yapping. Read more