Reviews for Chicken Express in Denton, TX
We ordered two 4 piece chicken tender dinners. Food was delicious. However, when we got home and opened the boxess, both orders... only had 3 tenders and the containers for the gravy was only about 1/3 full. It's too far and too busy to take the time to goback to the restaurant to fix the order. We definitely feel cheated. Read more
This location consistently does a great job of not under cooking their chicken and/or it is not too greasy. Good service at the... window. Made my drink like I asked for it, the first time! Happy customer. Read more
Went through the drive-through and placed an order for the 3 number ones as well as ordered a kids meal, when I was given my... total I was told it was $16 and some change. I asked if she had gotten everything as the price was different and she said yes goto the window. Once there they only charged me for one box dinner and the kids meal I went ahead and let them know it wassupposed to be three number ones, The guy at the register seemed very annoyed that he had to change the order, the lady whobrought my food to the window had an attitude and said OK so now you have your three number ones and your kids meal what elsedid you need? I asked her if the okra was in the bag also she sighed loudly and said yeah, when I was giving back my credit cardI asked for some condiments The young man at the register said OK then proceeded to hand me drinks and I asked for a drinkcarrier he rolled his eyes and said all we have are plastic bags I said OK that?s fine then he hands me my drinks and I said canI please have the condiment, he sighed very loudly slammed the window shut rolled his eyes and aggressively handed mecondiments. Staff was very rude. Read more
Absolutely ridiculous service. I came to redeem a birthday meal and the manager was extremely rude and disingenuous. She claimed... that because I redeemed the coupon *right in front of her* that it could not be accepted because apparently they have to be theones to redeem even though this was never stated AND the coupon expires in a week. This coupon expired on 9/23/22 and I used iton my birthday of 9/16 so how would it be possible for this to be fraudulent? This was terrible customer service in my opinionand I will never be eating here again. The manager can go to hell. Read more
Very pleasant staff which go the extra mile to make customers feel good and happy. They are patient, caring, friendly,... courteous, and professional. I love their fish meals and sweet tea. They also have an impressive array of side dishes, fromwhich to choose. Read more
Currently still serving drive-thru only. Which doesn?t bother my in the slightest, they work fast and are surprisingly super... nice. Maybe I just don?t go here often but I?m appreciate the nice and upbeat people there. Food was hot too?I definitely willstart coming here more often. Read more
This is my first time going to Chicken Express. The drive thru was open. No walk in table service was available. I went around... 7:00 pm on a Monday night. Not sure if it's closed inside due to covid. The ordering was fast but I did have to wait for my foodwhich isn't a problem. It was fresh and hot. The fried catfish is delicious. Not overly spice. Crisp and tender. Hush puppieswere really good too. Loved the claw saw. This place is a fast food restaurant but it taste like a sit down dinner kind of food.Definitely recommend to check out when your in this part of Texas. Read more
The lady working the counter I think the manager was lovely and so cool. The food was fresh and hot and the best chicken express... around the Denton area #1. Definitely recommend especially if your dining in for dinner the night shift is super cool. Read more