Reviews for Burger King in Denton, TX
It?s time to finally shut this Burger King down. It?s been in decline for a long time now. I couldn?t even get more than a... couple of bites into my food it was so soggy and cold. All the veggies on the burger tasted?.old. Zero redeemability. I don?texpect much from Burger King but this is rough. Read more
If I could give negative stars I would! I went to this store on my 15 minute break, expecting to get my food and be back in... time. That didn?t happen. I am a first responder and had to juggle problems with management and work. I ordered my food. Theycharged me for it. Then my order was wrong. They would not give me what I asked for, then I gave them a few back and ask for mymoney back. Which I did not get. And then they refused to give me the number to corporate. Two managers. And one windowemployee. I?ve never had such a bad experience at a Burger King. I will not be returning. Which really sucks because I loveBurger King. What makes me angry us is that they refuse to give me the number to corporate. They are a restaurant. I know for afact the number to corporate is somewhere in there on that restaurant. The manager even told the lady at the window to give methe number. And no one would give me the number. Read more
Asked for a bacon cheeseburger, this is what they gave us but we paid for what we wanted. This place is absolutely terrible gave... us a mini cheeseburger? Read more
Worst customer service. I get that it's "fast food"...but that does not mean you can treat your customers like they don't... matter. Being snapped at in the drive thru because you are clearly having a bad day. I won't ever give this place my businessagain. Read more
This location treats its customers horribly and serves old food that?s hardly ever made fresh. Service takes 10-15 mins to get... your order. The general manager Jorge is disrespectful. They mostly hire employees who can?t communicate well because thelanguage barrier?.there was a pregnant woman who was overworked there as well. The general manager called her fat on a fewoccasions and i guess he assumed the few English speaking employees could figure out what the cooks were saying but it wasimpossible for them to even communicate Read more
This morning got off to a terrible start. When I pulled up at the drive-thru I was extremely emotional. I attempted to stop... crying before I got to the window but the tears kept flowing. I pulled over to eat my food because food usually brings mecomfort, but not this time. I was still sobbing while I was eating and then I needed to wipe ketchup from my fingers so Ireached for a napkin. This is when my day got a little brighter. The napkin read: Hope your day gets better! ?. There are stillkind and empathetic people in the world and one of them works at this burger King. Thank you love, I pray that God grants youthe desires of your heart and that this cruel world doesn't dim your light. You are an awesome person! Read more
Son said food tasted good. They need to fix the drive thru speaker and pay attention. It's annoying to say your order, and get... asked to repeat everything. Which part do you want me to repeat? It wasn't a hard order. Kids meal cheeseburger with dp. Thenget told they can't hear me. After I raised my voice, they said they still couldn't hear me. My wife then screamed it at themand asked did you hear that? She said that was absolutely ridiculous. She agreed I said it plenty loud without screaming. Nexttime, I'll just drive off. Read more
The staff was very friendly though there was a language barrier that prevented detailed communication which is honestly a... failure on my part for living in Texas my entire life and still not knowing any Spanish. This is no fault of the staff but Iused Google translate and boom problem solved. Dined in and I have to say the place was very clean which is pleasant. Theplayground was the biggest sell for me as a parent. It's huge and my tots loved it. There's even tables in the playground areato allow you to eat while being close by your little ones. The food is standard Burger King fair so if you like BK this is agood one. The staff totally went above and beyond for me as they brought my food out to the playground and even brought refillsto me and asked for more. Was very impressed. Read more