Reviews for Carl's Jr. in Delano, CA
Most horrible and embarrassing experience. First of all they serve you raw chicken. I ordered a $15 chicken sandwich meal... through drive thru. When I got home, I bit into my sandwich chicken was raw and small. I drove back to Carl?s Jr. to ask for arefund. I didn?t want drama I just wanted my refund. Mark (manager) just handle the situation poorly. He was not understanding.He doesn?t care for customers safety. He told me he could only refund me what I brought back. I brought back the sandwich somefries and soda and he refused to give me my full refund. He literally open up the chicken and shredded it in front of staff andcustomers eating in the restaurant . He could?ve of given me back my full refund but he decided not to, like if his ?managers?were going to verify if I brought every little thing back.. Like why would they want back the whole meal to re serve it?Working in fast food industry myself I would never treat a customer like that, Overall I was embarrassed and I never will spendmy money in this place again. Read more
Big order and only 2 ranch they wanted to charge me extra for ranch and ketchup plus the bad customer service
This place opens at different times , some days at 7 some days at 8 they need to update the hours on there website... it?s... always a different time ! Like get it together! I honestly think they take a nap till 8am , I tried it a different day on thisday I ordered buiskit the bisket was hard as a rock the sausage patty had this very strong odor , so disgusting, stay away fromthis place food is never fresh Read more
Mt husband had already mentioned a bad experience he had at this place with the girl at the drive thru window, but I went... recently with my brother and it I have to say it's the same girl "ashley" who is incredibly rude. If it weren't for her I thinkmany of us would be eating there mire often so I really hope the management team realizes the poor service this girl is givingto everyone!! Read more
Our visit here was good on our way to Oxnard,CA the food and drive threw was easy in and out and the outside looked to be well... maintained. All and all very good Thank for the breakfast ????! Read more
Excellent customer service. Employee on the receipt says Ruby C. We are from Porterville and the food there is horrible as in it... looks like they just throw it together with scraps. We had to come to Delano and decided we'd stop since it was close to wherewe were going. Almost didn't because of our Carl's Jr.s. but it was AMAZING! The food was great. Almost looked like the picture.???? Also the place was very clean. Read more
Traveling from out of town, we stopped at this Carl's Jr. The prices were fair, and the gentleman that was helping us I believe... his name was Mark, was fantastic. He kept checking in with us making sure we were good. The food was on point, and very fresh.This is not what you expect for fast food. We will stop here again anytime we're traveling through town! Read more
Patty on burger tasted raw and wasn't cooked properly. But customer service is excellent. Interior is clean and welcoming.