Reviews for Baskin-Robbins in DeLand, FL
Wait was a bit long and didn't have items I wanted. Needs improvement and items need to be in stock.
Waited in line behind a family of 5 for approximately 20 minutes while one employee out of 4 I saw was actually working. One of... the others was playing a game on his tablet right behind the counter. I ordered 2 dipped waffle cones with a chocolate scoop,and a vanilla milkshake. They were out of dipped waffle cones, and vanilla ice cream. So I changed my order to one regularwaffle cone with chocolate, a kids special shark cup, and a shake with rocky road. I was then told that they were out of theshark kids cups but they had turtle so I got that. The rocky road was marked incorrectly and was something else I didn't want.So I changed my shake to some awful chocolate flavor since my other items used the last of the regular chocolate. The kidsturtle cup was supposed to have a special cup with a turtle shell cookie and special themed sprinkles. It came in a regular cupwith regular sprinkles. Overall it was a terrible experience and I won't be returning to this store. It's terribly mismanagedand, honestly; corporate needs to step in. They also only had 22 flavors instead of the 31 they're supposed to have. There's adairy queen across the street, and an ice cream place downtown that's closer to my house. Read more
They didnt have half the stuff I asled for and still charged me wouldnt refund my money. I asked for a smoothie and they for... real just put mangos in my cup. Didnt even blend it ... I wont be going back ever and to think I got there like every day. Veryrude today. Read more
Very upset! I just ordered by DoorDash , the person who bring the order in was by the name of Tristan , I order snacking bacon &... they gave me a wake up wrap , I ordered a medium ice coffee with caramel swirl , French vanilla shot & cream a sugar & theydidn?t put sugar at all , no caramel and very less cream , I also ordered a medium passion fruit drink , I don?t know if theyrestock the ice , but my drink taste like water. Read more
I went with my family yesterday July 3/2018, and We saw several flies flying inside the local, when we stopped in front of the... frezers that contain the ice cubes, they had several dead flies inside, everywhere, my housband made the comment to theemployer, that there were many flies there, and the young woman who treated us said that she knew it. And he did not sayanything else. I mean, that does not mean anything to her. Read more
The store didn?t have ingredients for two of the sundaes we attempted to order. Additionally the staff had an attitude when it... became frustrating that they didn?t have anything we were ordering. Terrible experience. Will not go back and would notrecommend. Editing this review to also include that they gave us the wrong ice cream flavors. How hard is it to make a sundae? Read more
We went there the weekend of March 24, 2018 to redeem my sister?s free birthday ice cream coupon. We wanted several items that... were not available! I thought they were basic items any ice cream shop SHOULD have in stock: waffle cone (nope), hot fudgetopping (nope), vanilla soft serve (nope), strawberry topping (nope)!!! It was just so ridiculous at that point! We got lucky toget a small cup of strawberry ice cream! Unfortunately, we have run into this problem with them before. The staff blamed themorning crew for not doing the inventory! I would think the night staff would be less busy and be responsible for this! Ugh! Read more
I sure wish they would bring back Daiquiri Ice flavor ice cream. Spoiler alert! They are removing I've cream from the Garfield... location! Nooooooo! Read more