Menu for Potbelly in DeKalb, IL
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Open:10:00 AM - 9:00 PM
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Live music, Quick bite, Comfort food, Healthy options, Vegetarian options, Good for kids, Casual, Cozy, Kids menu, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Debit cards, College students, Popular with Tourists, Dessert, Dine-in, Dinner, Popular Dinner, Lunch, Popular Lunch, Good for groups, Staff required to disinfect surfaces between visits, Solo dining, Mask required, Staff wear masks, Family-friendly, Catering, Curbside pickup,Read more
Potbelly in DeKalb, IL, is a American restaurant with an overall average rating of 4.1 stars. Check out what other diners have said about Potbelly. Today, Potbelly opens its doors from 10:00 AM to 9:00 PM. Whether you’re a small party of two or celebrating with a group, call ahead and reserve your table at (815) 756-1658.
Enjoy your favorite dish at home by ordering from Potbelly through Uber Eats or DoorDash.
Looking for something specific? Potbelly includes vegetarian dietary options.
Want to try somewhere similar? Check out what Subway and Chipotle Mexican Grill have to offer.
Have you eaten here before and want to share with others? Leave a review!
Additional Information
Unbelievably bad experience. We went through the line, like normal, no issues. We were polite, said please and thank you - just... normal fast food ordering behavior (at least for my mother and I). Got to the cash register area and laid our stuff down at theleft cash and stood waiting to be cashed out. The only woman on the line (date 9/8 at approximately 6:45pm) SKIPPED US andcashed out the man behind us on the register on the right and the woman behind him. We stood and waited - maybe she'll cash usout once we get our shakes. Our shakes were done and this woman kept her back turned to us fiddling with bags for order pickups.We waited. Still ignoring us. I politely asked the man making the shakes (projected my voice so there's no way she couldn't hearme) if we could please be cashed out. He yelled at the line for "someone" to check us out. She turns around and helps the manwho had walked in behind us. She completes his order and turns back around to what she was doing previously, again ignoring us.I, again, loudly (and admittedly with less politeness) ask if we can please be cashed out. She slowly turns around and looks atus and saunters over. Checks us out. We leave. What in the world was this woman's problem? I've worked in retail before (5 1/2years). I never in my life treated a client/customer like that. Age, gender, creed, health, (dis)ability, nor skin color everdeterminated how I treated clients. I helped people who were rude, polite, or indifferent. This woman needs a serious attitudeadjustment. Does the owner/manager really want her to continue treating customers like this? We won't be back. Ever. Read more
I requested an order for delivery, and it didn't arrive. However, Kaden (shoutout to you, you're so sweet) gave me a refund and... apologized when I came in the next day for a separate order. The niceness of the staff is excellent and was appreciated. Justfor that, I had to give the experience five stars Read more
They messed up my online order entirely, causing me to make it all the way home before realizing it was wrong (I didn?t open the... bag until I got home). After making a trip back to potbelly to ask them to fix my order, the male employee I interacted with wasargumentative, red in the face (he clearly was angry about having to remake my order), and proceeded to slam things around inthe kitchen while remaking my order. While my order did eventually get fixed, I was very disappointed that to get a correctorder I had to make a separate trip back to potbelly and was treated so angrily and disrespectfully by the male worker who fixedmy order. I regularly order from this potbelly location but tonight?s experience has left me wondering if I should take mybusiness to another potbelly location instead. I will always love potbelly as a company, but this location lost major respectpoints for me today. Read more
People are very nice, place is clean, nothing wrong with the order everything was right. Only issue is the food made my whole... family have stomach issues unfortunately. Read more
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FAQs
When is Potbelly open?
Potbelly is open on the following days:
Monday: 10:00 AM - 09:00 PM
Tuesday: 10:00 AM - 09:00 PM
Wednesday: 10:00 AM - 09:00 PM
Thursday: 10:00 AM - 09:00 PM
Friday: 10:00 AM - 09:00 PM
Saturday: 10:00 AM - 09:00 PM
Sunday: 10:00 AM - 09:00 PM
What forms of payment are accepted at Potbelly?
They accept Debit at Potbelly.
Does Potbelly offer delivery?
Yes, Potbelly offers delivery.
I love Potbelly. Their sandwiches are great, the staff is friendly, and the atmosphere is perfect.