Reviews for Potbelly in Buffalo Grove, IL
Manager is a total irate immature zero lacking customer service. Will be getting his picture after he called me a jerk and went... to hide in the back room. Don?t worry buddy I will find you and report you to corporate Read more
I like the drive thru but how hard is it to follow an order..... missing tomatoes, peppers, mustard, mayo, oil, cheese, and... pickles nearly $30 on disgusting food and silly me ordering before having to work I can't even take it back for a refund....0stars for the dry nasty pricey sandwich. They didn't put cranberries in the salad just ridiculous. Won't be coming back clearlythis was in purpose. Read more
I come to this potbelly?s pretty frequently and it?s usually not that good of an experience. Workers never seems happy or... welcoming of customers. It was still bearable with decent food but this crossed the line Read more
Can order in app and pick up in drive through which is pretty convenient. Sandwhichs were great as always. They definitely have... added more meat and cheese as advertised. They also had both cookies so that was great. Highly recommend! Read more
Found not one, not two, not even three but FOUR strands of hair in my soup and sandwich. The hairs in my sandwich were buried... between the layers of turkey and cheese - super disturbing. To top it off, when I asked for a refund I didn?t even receive anapology. The employees were all male but had long hair but no hair nets and not pulled back- would definitely skip out on goingto this location. Read more
Really not worth the time ordered the same thing I always order and today I was given the wrong size drink paid for a large got... a regular and paid for meatballs to be added to my sandwich but it was not added when I went to eat my sandwich it?s so poorlymade just not the same, when Dave the manager is there it seems to always be good he cares but when he?s not there it?s just amess Waited about 4 min just to be acknowledged at the drive through speaker. And I ordered about 15 min before I got there andmy meal was still not ready when I got there to pick it up Read more
The usual good food. This location is exceptional because it's so clean and well staffed. There is an outdoor patio with ample... seating and a good sized parking lot. This location also had a drive through that seemed to move fast. Decor let's you know youare in Buffalo Grove Read more
Today is national sandwich day, or so my app informed me. So I took advantage of their BOGO special. Ordered the Mediterranean... and a Veggie for in store pick up. Added some lettuce Tomatoes and onions to each. I do walk in pickup to get the walkingsteps. Order was ready when I arrived. Bag easy to get to on the shelf just inside the door. Sandwiches ???? customized as Iasked. Tasts great. Read more