Reviews for Dunkin' in Dedham, MA
Deb and her workers are amazing, store is clean
I know we have staffing shortages everywhere but they need to temporarily close this location. Everyday that past several weeks... my order ahead order is extremely delayed. I usually wait about 45 minutes now inside even after I ordered ahead by 20 minutes.Taking over an hour on these orders just isn?t sustainable for customers and staff. It?s better to temp shut this location down. Read more
This location is so horrible drive through Lane on the go I put it through the drive-thru but I go in and then the manager that... looks like a guy with one breast gives me an attitude that I can't grab it because I put it through the drive-thru and the bakerI've seen multiple times and heard he is a disrespectful person and he should not be working in this location I highly don'trecommend people going here 100%! Read more
Terrible customer service, the big lady is always upset and always confused the orders. She have bad mood. I always go there cuz... is closer to my job but when she's there is a terrible experience. Read more
Never seen a manager threaten customers to have their car towed because they were in her spot when said customer was waiting for... his food. If that wasn?t enough it was all done through screaming I?m going to have this car towed instead politely askingsomeone to move. Which Wasn?t even necessary because there were many open spots including the ones next to the spot in question.Paying customers come before management laziness. Karen?s shouldn?t manage. Read more
Drive-through window is reaaaalllly slow probably 85-90% of the times I?ve driven through, even when traffic is light. But, I... still love dunkin? Followup: 22 minutes in line on this particular visit and they *still got both parts of my "coffee andbagel" order wrong. Read more
Nice location with big parking lot. Great Service quality..
Always check your order. I don't trust them to get your order right.