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Reviews for Burger King in Decatur, TX

Alex Chhaturam 1 year ago
5

The staff here actually cares they are #1 in customer service, For a small town this inconspicuous Burger King next to the gas... station is super convenient. It Has VERY high quality food compared to other local chains even other BK locations around thecountry! I have never been let down by anyone or anything I?ve ordered here. ?Hot fresh and made to order? Read more

Bryan Smith 2 years ago
5

One of my favorite places to eat fast food in Decatur. I've been eating here since I was a kid and it's always been quick and... tasty. The same core group of people have been running this place for years and it's always nice to see them. Very friendlyand seem to genuinely care about their customers. Read more

Bunny_Fang 2 years ago
2

Kinda rude. We have to go upfront to ask for straws and they kept walking past us saying "your order will be done soon!!" Like,... ok but we need straws for our drinks. Read more

Eddie R 2 years ago
5

They have gotten rid of all the old worn out stuff and have brought the place to a state of the art place and customer service... as always without the stupid tablets their competitors have. I have been craving a burger for over a week. But not just anyburger. It had to be a BK burger and got what I wanted and needed today along a. Friendly smile. Thanks for who you are and whatyou do. Eddie R. U.S. Navy, Ret. Bridgeport, TX Read more

Jay Views 2 years ago
3

Burger King use to be have it your way. I guessed that changed I roll through drive through actually in a rush but I'm depleted... so not trying eat heavy but I got a mad craving for some Hot fresh salty fries and a Cold drink not Ice cold and watered downjust a cold drink. So I order a Large fry with extra salt please and a medium coke no Ice. The lady can't hear I repeat myselftwice to hear this as a response. "I will put you salt on the side just pull around". I pause like this not what I asked for orsaid. And this asain lady actually through 2 salt packets in my bag. This Manager at the window didn't not understand my requestnor my reasoning but for her convenience she throughs salt in my bag. They petty me wanted to drive off, pull those two saltpackets out that bag and throw teem at her or on the ground with her watching me do it but in a rush. I accepted the order aspresented even though frustration. I noticed somebody there other than the manager had common sense to salt my fries asrequested THANK YOU. Because Luke warm fries don't hold salt. I was already having a long day but those salty fries and thatcoke just gave me life at the time. Oh yeah the Alvord/paradise location is the best. Read more

Kristina H 2 years ago
4

We were hesitant to try BK based on previous experiences a LONG time ago. But my daughter had never been, so we went on a... limb. Drive thru customer service was spectacular! This location is attached to a gas station and the menu board was allscratched, so it looked sketch. But our order was correct and the food was warm so no complaints there. My husband and I bothordered the chicken sandwich. The breading has a certain seasoning in it that reminds me of frozen chicken you get from Walmartexcept this chicken also had a weird shape. It was not just a chicken patty-shape, it had knarls and kinks in it. Our sandwichwas made with potato bun which is my fave which hosted a horseradish/mayo-type sauce on it, but I didn?t like the way the flavorof the sauce clashed with whatever seasoning is in the breading. I am going to feel confident in assuming the chicken is notbreaded in house but rather are trucked frozen so the taste cannot be changed though. No biggie, I can always go somewhere elsefor my chicken sandwich cravings after all it IS called BURGER king. And my daughter did enjoy her burger. My deduction of astar is due to the actual taste of the food as it wasn?t my preferred taste, even though the fries are great! But customer is onpoint. So if you?re driving through and need a quick place to stop, not a bad pick. Read more

Neal Vaughn (The Wanderer) 2 years ago
5

Even though it was inside a gas station BK was still preparing quality food at reasonable prices. The crew on shift tried to... ensure we were completely satisfied with our order before placing it in and they checked our receipt to make sure it matches????! Small store but Giants when they're working. Read more

thisguyiii78 ' 4 years ago
3

The new pretzel burger is good but it could be better if you think other wise please let me know. The floors are a little dirty... and their is a stain on the window. That is why I'm giving a 3 star review Read more