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Reviews for Krekel's Custard in Decatur, IL

Kim 1 year ago
3

They typically hv very good customer service but one of the (the older Caucasian lady) women manager's was really rude and lied,... right in my face. Yesterday, a matter of fact the younger Caucasian (the same one who messed up on my order before) woman got myorder wrong. Whenever, I do buy food from there, I always order the same thing. Always! The older gal, claimed, I complainedabout my food everytime, whenever, I buy from their establishment. Look, that was a right down bold faced fib. If my order ismessed up, please just fix it. You can see that demonic spirit rising up in this woman. I've only had a problem with my ordermaybe a year ago and Yesterday. This lady was big mad and very unprofessional today. After, I left the window after ordering myfood today, she was still talking crazy. I was completely floored. I wish I knew the cooperate number, bc, I would definitelymake a complaint on that lady. I would've gave them a 5 star, but after what I'd experienced, today; can't do it. I hv beenpurchasing my food from there on wood street every since I was a youngster! Read more

Eve Graves 1 year ago
5

Lemon shake with sprinkles and Bacon Tomato Cheese Burger...YUMMY!

Anthony Nulf 1 year ago
5

Delicious food excellent service in their pineapple milkshakes are to die for

Steven D 2 years ago
4

I don't really see any difference from steak & shake except the fries are different and the price is higher. Still good though.

Lisa Morrison 2 years ago
5

I love stopping at Wood St. They are friendly and quick. Best food and service around. Mound is exceptional also

Brandon Happ 2 years ago
5

First time here, in town for work. Must try this place! Get a double cheeseburger and some custard.. wow, super good burger,... smashed and hot gear flavor.. like steak and shake but a good bit better 9.5/10. Read more

CT Henderson 3 years ago
5

Have always loved krekles. Double Cheeseburger with bacon, crinkle cut fries, chocolate shake, and now they have Cheese Sticks!... Dine-In, Carry-Out, and call ahead orders! Read more

Alan H 4 years ago
5

Friendly staff. Nice place for some fast food. And did I mention they're the best burgers in the world? And the best onion... rings. And awesome tenderloins. All of it is great. The best may be the lemon ice cream though. Read more