Reviews for Dunkin' in Decatur, IL
I?ve gotten the wrong order 3 times im really about done giving them chances here. It?s gotten worse over the years. If you have... any allergies don?t go here you?ll probably come in contact with something you?re allergic to. Read more
Inside this restaurant is disgusting! It looks like nobody has cleaned this place in years. When you enter you're greeted with a... wet mold smell then when you're actually in the dining room everything is sticky and covered in an array of textures. All of thegarbage cans were full and covered in all kinds of substances. My food was cold and they got my wife's order completely wrong, Ican't recommend this place to anyone other than the health department, I think they'd have a wonderful experience here. Read more
THIS STORE IS GROSS. NOTHING IS WIPED DOWN. Trash cans were over filled and so sticky gross. 8 men working in the store and no... one was cleaning the lobby and tables. They forgot and then messed up our order. I want corporate to show up unannounced andtear into the mangers there. Read more
Inside is dirty. The orders were slow but I think they were training a new employee. The restrooms both had "out of order" signs... on them but were working just fine. Not sure what is going on there. Read more
You should be laying your glazed donuts flat like the iced. Buy the time the customer gets them in my case most of the glaze was... gone. Y'all can't hold a candle to Golden Glaze Donuts! I really wish that they would open back up. I doubt I will be rushingback. Read more
If it wasn?t the one Dunkin close to me, I wouldn?t come here. Mixed experiences so far, but yesterday I arrived at 6am to get... my mobile order. I decided to do a walk in, since the drive through gets so busy and I needed to get to work, but their doorswere closed. They supposedly open at 5am! So much for trying to get my coffee faster. I had to knock on the windows a coupleminutes before someone came to open it and when the opened it they didn?t unlock it! Anyway, my order wasn?t even ready. Ifinally got my coffee but while waiting for quite a while for my sandwich, I noticed another customer trying to walk in and Ikept telling the employees that their doors were still locked, but they ignored me. I also once witnessed an employee walk tothe seating area to lay down like he was going to take a nap. Who owns this place? Read more
A little pricey for a donut or a bagel. Also Seemed like fewer selection than usual. Coffee prices are OK. Great customer... service and a really clean facility. Smells Great right when you walk in. Read more
I've never really been fond of their food is too expensive the donut that I had was very good I liked the lemon-filled donuts a... little on the stale side Read more