Reviews for Checkers in Decatur, GA
Why the last 2 weeks i come here around 10 or 11 pm and im being told their only doing uber eats and door dash orders? Meanwhile... the employees are outside smoking and standing around. On this particular night after telling me abd 4 other cars they weren'ttakiing our order. My sister gets off her shift at taco bell and tells me she just ordered from the same checkers in drive thru.These people are unprofessional and turning away customers to smoke.....this is unacceptable and someone needs to report thislocation Read more
This place is file as f#*# its 10:34 pm not only am i dealing with the rudest and rushed of customer service at the speaker. But... you all then hand me the wrong food. I ordered a large garlic parmesan fully loaded fry and a large fully loaded fry why do ihave a chicken fry box and a hot dog when i get home? I need to speak to corporate asap and searching for numbers and emails aswe speak. This is beyond a horrible experience and no phones are ever answered Read more
Ugh, is it really that difficult to simply be nice to your customers? Maybe Not All employees are as miserable & condescending... as the young man in the photo I took & attached here. He?s sure to rub you the wrong way with his slick remarks that you won?tcatch at first thought until you realize behind the fake customer service voice- that you are being insulted. He?s arrogant too,taking pride in learning when you disapprove of his attitude. He wouldn?t give me his name so that I could address himaccordingly & mentioned how he?s up there on the reviews already & to find his name there. I will not recommend this location toanyone, I won?t return nor will I be accepting any uber eats pick ups from this location EVER Again! Read more
So rude, went to pick up an order for doordash and got told the order wasn?t there tried to ask them to double check maybe the... system, cause I can?t proceed MY WORK if he?s not willing to cooperate, got window slammed in my face and the employee startedgoing out thru the back door to hand out orders just to ignore me. Which made 0 sense to me cause he could?ve just been politeand said he double checked, to maybe check thru my end or something(which I did), and the order was definitely placed there.Tried again to get a hold of him thru the window and opened it myself cause I couldn?t get q hold of him any other way. But gotit reslammed in face and almost took out my fingers too. Doordash tried to call them themselves and couldn?t reach them. It wasjust the worst customer service I?ve ever received. I?m still in disbelief. I?m not one to be judgy or anything but hedefinitely needs to be fired. Unprofessional. Not the first time he?s given me attitude there either, also gave me attitude oncewhen I asked for a cup of water cause I was PREGNANT AND THIRSTY. And he replied with an attitude saying ?you want me to giveyou a water? like as if it was a problem. ^^^dude with baby dreads and Red shirt^^^ Read more
I came around 1:45 am on 7/30. The light skin woman with dreads was very pleasant, but the manager was very rude. The manager i... am referring to is the light skinned man in the red shirt with baby dreads. Unable to hear anything at the speaker due to veryheavy rain so i was forced to pull up to window. When i get to the window this gentleman proceeds to tell me that i should haveplaced my order at the speaker (obviously) and that i need to speak up because there is someone correctly placing their order inthe headset and he cant hear me. Well he could?ve had the other person wait, like they made me wait and took my order. He wasvery rude, condescending, and seemed like he was on a power trip and tried to charge me an additional 50 cents for 1 honeymustard that came with my meal! This man is a walking liability and checkers should not have employees working at theirestablishment. He was so aggressive to the point that i was scared to eat my food not knowing what he had done to it. Avoidingthis location at all costs from now on. Read more
Checkers has pretty good food it a place that go late night. They are very consistent. Well, I guess it depends on the time you... go. I went last night late, I got 2 spicy chicken sandwich an cheese sticks. The sandwich was so hard I couldn't eat it, messedup my nigh for sure.. Read more
Food was great food was hot chili dog was really good and the double cheeseburger was amazing was made fast and didn't have to... wait very long good customer service the drive-through person that I had that day was the only person that was working and thiswas on Sunday the 11th of April he did an amazing job in the owner should definitely know that that guy was in there by his selfkeeping his composure when everybody was honking and trying to get him to go faster and coming up to the front window when hecould not work the front window with only one person there great job brother! Read more
Drive thru man on the speaker. Veeeerrry nasty. Not nice customer service at all. I wait 2 minutes for someone to come to... speaker. I order . Dont get total. Drive to window and wait for 2 minutes while the workers were talking and 2 running aroundlaughing chasing eachother. Finally 1 come to window and says we cant find your order what is it. So i had to re order and ittake 8 minutws before ready. They ask me to pull up so drive thru time dont go up. I was confused and waited way longer than ishould have Read more