Reviews for Starbucks in Dearborn Heights, MI
Ordered a cold brew and nitro cold brew for $12. I waited and waited and finally asked what's going on. Thier machine was broken... and they continued to make others coffees. I asked for a refund and they said they couldn't do that. Instead they gave me a $4coupon but said it was for a free coffee which is closer to $6 and gave me no coffee. I spent $12 to get no coffee and a $4coupon. This was my first and last time at this location! Read more
Horrible place worst every time i go there after waiting 20 min in the drive through i asked for pumpkin spice hot i get to... the window and idk what they thought i said they gave me iced i was like ok ill take it i didnt wnat to be rude and give itback plus i was runing late to work after waiting 20 min i take sip of it omg idk what it was tasted like nasty medicineliterally threw it straight to the trash was such a waste eveytime i go back is something never get my orders correctly evenafter i repeat myself 2 x so upset place sucks and really love starbucks .. Read more
Been in drive thru line for 22 minutes so far. Didn?t think it would be this bad at 3:30 on a Sunday?
TikTok introduced my daughter to Starbucks lol to be honest i never knew what the hype was about Starbucks and I still don?t... ???? no shade Starbucks I still love y?all though but I can make this at home. You guys have my child addicted lol Edit: I don?tunderstand why some people are leaving bad reviews you guys need a life, a Keurig and a tea pot lazy Mfers. Starbucks employeesyou guys work hard keep up the good work! Instagram:ExperienceMiaSimone Read more
Takes absolutely forever to get any drinks ALWAYS. Yesterday when I entered the line at 5:00PM and didn?t get to the drive... through window until 5:57PM on top of the this guy had his mask down, bangs out and had his nose in the blender SNIFFING insidethem including this bangs hanging in the blender. I asked for my drinks to be remade and of course had to wait again. I felt sobad for the young woman at the register she was clearly irritated and equally as horrified. (She remade my drinks for me!!- shewas amazing) but seriously NASTY. He needs to be fired or trained immediately. Talk about health code violation. Read more
This Starbucks used to be the best when it was in the plaza but ever since they moved to their new building it is terrible. One... time I went and waited in the 45 minute drive thru line and when I got to the front, the cashier and barista were just talking,on their phones, with their masks down. Customer service is nonexistent. There should be NO reason a drive thru line takes 1hour+. Even when you wait in this long, the drinks are not made good. I ordered on the app and waited a good 25 minutes beforegoing inside the store because I knew they were so slow on fulfilling orders. When I went inside, I waited another 25 minutesfor a barista to even look at me. They don?t understand ppl come here in between work or in a rush and completely disregardcustomers time. This Starbucks is only 2 minutes away from my house, but I will now travel to the Michigan Ave or LivoniaStarbucks. I?d rather drive an extra 20 minutes, but at least receive decent customer service and even quicker service. Theyhave major improvements to do because everyone I have talked to said they avoid going to this Starbucks for these very reasons. Read more
Check your drinks before you leave I usually leave a good review but I'm fed up. I order a venti but always get a grande in the... venti cup it seems. I get no whip no foam but yet my cup is always 3/4 from full. These are 2 different days. I pay almost 7bucks for my drink can you please fill the dam thing. Read more
I got stuck in the Drive thru for 45 minutes! This is unexceptable! There was nothing I could do and I ended up being so late to... where I was trying to go. The people at the register just said? ?sorry, nothing we can do.? Then my coffee was COLD! Read more