Reviews for Ben & Jerry’s in Daytona Beach, FL
I am from New England so I was excited to see a Ben & Jerry?s in the location. Unfortunately they seem to have some unusual... pricing and sale practices I have t seen before. To begin with, they didn?t have kid size ice cream posted and I had to ask.When I questioned if they offered small kid size they said yes. Then when I ordered 4 kid size ice cream purchases they said Icould only buy a kid size for the kids not for the adults. We are seniors and did not want a small size scoop but somethingsmaller as we just had lunch. So we ended up splitting a small. They were limited in toppings mostly limited to candy, no nuts.They are limited in flavor offerings, perhaps due to supply issues or something else. Pricey!! Service was okay. It did notremind me of the Ben & Jerry experiences I remember. Read more
Today Sunday, I stopped in to enjoy a ice cream with my granddaughter and when I went to pay for the cone the cashier Who said... her name was Angel said she could not punch in my phone number to give the discount from the members card. She displayed anegative attitude and lied saying she didn?t know what I was talking about ? she was not interested at all in good customerservice. The on duty shift Mgr Andrea came over and put my number in that didn?t work but then Angel spoke up and said I canleave .. I wasn?t yelling or even causing a scene but I did tell her that wasn?t customer service . I have been coming to thislocation since they opened and never been so dissatisfied with rude disinterested and unmotivated employees like ?Angel?horrible service Read more
EXPENSIVE!!! One scoop of ice cream. $7+with tip and tax. Wow! Really??? Family of 4 one scoop each figure $30 bucks. Wow
Joseph is a superstar! When we visited, it was very busy and he greeted every single customer with a smile and warm greeting. ... He was patient and informative too, answering questions and kindly changing course with customer selection changes. Give thatman a raise! Read more
One employee is great waiting on a line of 15 + while the other one is just worried about getting everything ready to end the... shift that she can't help anyone waiting. Sad to say such bad work ethics 25 minutes later we get ice cream that the otheremployee had to weight everything before she could leave Read more
The ice cream was tasty, but a bit over priced considering the small amount I received. I paid $7 for this lol The girl scooping... my ice cream had my waffle cone bowl up against her face - not sanitary. They need a new system for scooping. Read more
The ice cream is good, but staff's preparation of items ordered is terrable. I ordered a chocolate shake to be made with vanilla... ice cream and heavy chocolate syrup (otherwise known as a black and white at other ice cream shops). The server put in such asmall amount of chocolate syrup that the result was essentially a vanilla shake. I hate not getting what I paid for. Read more
Two hours before closing on a Saturday night, they had no cones and almost half of the ice cream wasn't stocked. Ask for... something and the recommended something not even close to the flavor you're asking for. All they were selling were cardboardcups of flavors other than what you asked for even when the card is in the display saying that was the flavor you could see.Offered no explanation as to why there were no cones of any kind available... ???? Read more