Reviews for Starbucks in Dayton, OH
My usual go to location. For some reason they are out of a lot of items. Management problem. Seems like the barista is getting... enjoyment out of telling me they are out. I order custom drinks so I request certain items. Yeah we don?t have whip cream do youstill want it?? They know me here and know my order. Guess I?ll go elsewhere where their manager keeps the store fully stocked.Sick of this location not being on point. Read more
There's a new Barista on opening shift that always gets my order wrong. I don't know if she has personal problem, hates her job... or what, but there's absolutely no reason my orders are being made wrong when I'm usually the only one in your line. I went fromgoing nearly every day to now looking for the ingredients on Amazon so I can make it myself instead. I went today and she typedone drink wrong and the second should've been named cold chocolate definitely wasn't "hot" let alone warm. Both missing therequested syrups. When I informed her she gave me the wrong size she got smart with me and said well that's not what youordered. She always has negative energy & rebuttals instead of just fixing her mistakes. I started to play the audio from my carcam just to rub it in her face that I know exactly what I said because I read it from the app every single time from my previousorders list word for word . She never puts any of the syrups requested in any of the drinks I ordered . Instead of them tellingyou when they are out of ingredients they just won't include them or they will switch them out then act like you're crazy whenyou point out the difference in taste. One time they used regular milk & my stomach was messed up for 2 day had they saidsomething I would've gave a proper alternative. I wish they would update the app to where you can rate / survey your order afterevery order because then maybe they would actually make your order correctly & have better service / staff . Read more
Normal Starbucks experience. Nice staff. Reasonable wait time. Good coffee.
I waited 26 minutes for one item. To be honest, I have never waited so long in a drive thru. Also, they were completely out of... the one thing I came there for in the first place-cold brew. While I was upset about the cold brew, I still patiently waited.And then I was greeted by a rude staff member at the window. No explanation for the long wait either. Won?t be coming back tothis Starbucks. Very disappointed. Read more
Lobby isn't very welcoming. I work from home a lot and decided to enjoy a drink and snack while working here and the lobby was... super empty of furniture. What they did have was bland and uncomfortable. It was a huge lack in quality from what I usuallyexpect from a Starbucks. They seem to get most of their business from their drive thru. My guess is, that's why the lobby is soneglected. Read more
Customer service was great, Loved my white hot chocolate. I'm not a coffee drinker. So happy they have more than just coffee & I... love my new cup. Read more
Worse SB I?ve every been to. Low quality service and product, dirty and unorganized store. I have always been a Starbucks fan,... but this one is far from being close to any other store I?ve been to. This picture is a large cappuccino and I haven't had asingle drink out of it. I complained, they did not like it but gave me a new one. Read more
Employees have always been professional and polite, coffee has been on par with what I would expect. Been a few times it's... tasted a bit off but I imagine that can happen depending on who makes it. Definitely will return. Read more