Reviews for Jimmy John's in Dayton, OH
Their delivery system is terrible. This particular location is rude and unhelpful. Especially the phone people. Im sure its... because they feel big talkin down over the phone instead of face to face but bottom line worst jimmy johns location in thestate. I definitely suggest staying away from this location. Trash as tf Read more
Might as well go to Subway, over-prized subs, and ordering online is a joke! Ask for anything extra on your sub, they?ll never... put any extra on there, or send you the Mayo packets you ask for. Total joke. Read more
530pm and we weren't allowed to dine in for no apparent reason. My daughter and I ate in the truck in the parking lot.
Horrible, laid my sandwich on the cabinet not even in a bag. Didn't tell me my food was ready. They make u pay first. So I... waited and waited while two other people behind me got their food. I walked up and asked the cashier where is my sandwich? Hepointed and said over there. I said well why didn't you tell me it was ready. He just stared at me without saying anything. Soi walked to go get my own sandwich. And then I said can u put my food in a bag. He said get your bag your self, while pointingat the bags. Very prejudice vibes for me. The other people stuff they bagged were white. I do not plan on ever going back. Onthe way out the store my son said where are the napkins, the cashier and the other worker just stared at him, without tellingus where the napkins were. This just happened today about 15min ago. Very disappointed in this miamisburg store and their staff. Read more
Super freaky fast. Super freaky forgetful. Almost every time I order from here they forget something I paid for. I called and... told them they forgot my kickin ranch. He said they could give me a credit. I told him I didn't want my sub without my ranch. He then said he could deliver my ranch. Not wanting to wait for another 30 minutes I asked for a refund. He said ok but theywould be there to pick up my sub. I left it outside. Do yourselves a favor and PASS on this place. Maybe after they loseenough customers they will take a little more care with their orders. Read more
I used to love this Jimmy Johns location. I also understand with the pandemic no business has gone without stress but with that... being said there?s a reason for the 1 star. I placed an order 4/22/2021 for my roommate and I. After an hour of waiting for myorder to arrive I finally called the store to ask for a refund. The taste for it had turned sour. I needed the funds back so Icould order something for our, now, very late lunch. I made the mistake of not asking for the associates name but was told thatmy order was canceled and would be refunded. This was not the case. Upon checking my account the following day it was deducted$29.30. I immediately called and spoke with the manager Travis. I applaud Travis and his professionalism as he was limitedwithin his position and did the best he could. He explained to me the order had not been canceled the previous day and therefund now had to be handled by the District Manager. I spoke with Travis 3 times in regards to this refund over a course of 2weeks. Each time he assured me the message was delivered. Which I believe him! It?s been 2 weeks since Jimmy John?s has ?stolen?my money in my eyes. As I paid for a service that was not provided. I have refused to order from this location because of thisincident. I?m addition, I had to dispute the charge with my bank to get my money back. Which is down right ridiculous! Such alittle problem should have been addressed head on and in a timely manner once passed on to a district manager. Do better JimmyJohn?s. Read more
I hated it. When we went to order I ordered 2 box lunches. And when we opened our lunches they were frozen, literally they... weren't even cooked. I asked for beef, and it looks like it was bacon spray painted to look like beef. This place is a subwayrip-off. Finally my sandwiches is so horrible their was not any sauce, and it was all lettuce, like their was just lettuce,tomatoes, and beef. Read more
Nice & professional, staff. Great lettuce wraps.