Reviews for Bob Evans in Dayton, OH
After ordering our food, about 30-45 minutes go by and they come out to say they didn?t have my meal. I ordered something... different. Finally 2 meals came out (there were 6 of us total). Still waiting on food, had to go ask what was going on, noticedone of the meals just sitting on the counter. By this time we?ve been there for 2 hours. Come out once more to say the 2nd mealI ordered to replace the 1st that they didn?t have, they also didn?t have that meal. So we decided to get the 3rd meal, got itto go even though it was semi-warm, the other two got boxes for theirs and we left with 3 of us not even getting our meals.Barely were checked on, didn?t get any refills until 2 hours later when we decided to leave. Waitress said it was the cooksfault as she kept putting the wrong order out and was giving a hard time when asked to remake it. But others in the restaurantweren?t having any issues and there were only about 3-4 other tables with people there and only 2-3 people at each. Definitelywon?t be going back. Read more
Bob Evans seems to care little about customer service. Another new visit to old habits. Waited over 15 minutes to be seated... while watched wasted moves and "could care less attitudes". Drink was not as I ordered and salad took over 1/2hr to reach me. Can't say anything about the rolls, except underdone and unappetizing. Read more
Service was beyond exceptional, our server went above and beyond (as well as the hostess). The only complaint I have is I... ordered loaded fries and my cheese was nothing but shredded not melted. Sour cream was on the side and no green onions likeadvertised. It was clearly lunch time and the workers were wanting to eat so I totally understand. I'll definitely return, but Ihope it improves next time ???? Read more
Used to be a good place to go. Now they prioritize door dash over dinein customers. Son and I used to go every sat. Then would... take 45 minutes to be seated and another 45 for food. The food would come out cold almost frozen. So after not going for 4months we tried today. Walked in to a long line waiting to check out. One couple was waiting to be seated. When we got seatedand there were people behind us waiting too, we noticed it had about 14 tables seated. Only 1 server for all these tables. She'srunning around trying her hardest. So I knew she was alone and I asked if she was the only one and she finally agreed that theysent the other 2 home and the one that was supposed to come in was late. This is a horrible sign of management. It has been thisway for awhile. You wonder why they can't keep people.....when you abuse the ones you do have they won't stay. I gave her a tipfor her troubles without ordering any food and went else where. I hope she finds a place that will treat her better than thatand that the company will do something to fix these issues. Read more
I?m done with this location and their repetitive poor service and poor quality food. They?ve messed up my orders multiple times... so I brought it to their attention and it was fixed. So today I figured I?d give them another go and as usual, overallridiculous. I initially called them and sat there for 5 mins no answer. Showed up to get my food in curbside pickup and after 8minutes of no answer, I went in. There was only one gentleman waiting on food and other then that the lady was near phones andnot even answering. That irritated me. I got home and my sandwich soaked up the chicken gravy they put on those nasty lookingpotatoes. They couldn?t bother putting it in a separate cup. There was such little meat even on the sandwich too. I?ve learnedmy lesson. I love Bob Evans but this location all around sucks even after attempts to let them do better. Read more
Did a carry out order. Waited half an hour after pick up time for soup and two kids meals that are now very cold. The carry out... girl was doing great but the rest of the staff just sat around doing nothing to help the poor girl. Also not only did I get lessthan half a thing of soup but one of the kids meals portion is very small. Very dissatisfied. Read more
The food is usually good sometimes the portions are small or the biscuit and gravy the gravy barely covers the biscuits I got a... mishap a few times on my order being charged for it and not receiving it so I was told I will be getting a gift card for themishap when I called to talk to him about to them about it because I said they couldn't refund my money still haven't receivedthe gift card for that but yet food is good make sure you have time and patience if you go to the one on Woodman Read more
We went in September 5 Labor Day for dinner at 5 p.m. We were sat at our table. We waited for 2 hours never been served our... food. The waitress only came back after a half an hour of waiting to tell us they were out of steak which one of us hadordered. Then half later my husband asked for refills on our drinks. He asked where our food was. The waitress then tells usthey ran out of turkey dinner. That the person at our table had ordered because they were out if steak. I got up and left. This was insane. My husband stayed to let the 3 people who finally got served pancakes eat. He paid the bill and he, myselfand my granddaughter never got a meal. There was a total of 6 guest at our table. We will never return to this Bob Evans. Youneed to close this store. Horrible cook. She burned pancakes, bacon and hashbrowns. And couldn't make the rest of our orders. The waitress staff was just as bad. The delivered drinks holding them next to there chest instead of having drinks on a tray. Her hair was in our drinks. Please please close this store. Read more