Reviews for Dunkin' in Davie, FL
I just want to start off by saying this used to be my Favorite Dunkin location, but the last few times I've gone there have been... HORRIBLE. To start off, the new system you have were you have two people standing outside taking payments in no way improves thedrive through line. It makes no sense. And the two guys you have standing out there all they do is play around. They make no eyecontact. Have their back turned towards you when handing you back you card. It's to the point where when I see them standing bythe window I would rather get out of the line instead of dealing with them. You need to go back to just letting people pay atthe window. And second. I ordered an avocado toast today. And for one it was the SMALLEST piece of bread. I didn't even knowthey made bread that small, secondly THE BREAD WAS SO HARD I couldn't even bite into it, the bread sliced the inside of my mouthand I couldn't even bite off a piece of the bread! THATS RIDICULOUS!! The whole quality of this location has become so trash. Iwill not be coming back to this location ever again. You guys are so worried about moving the drive through line along that thequality of your food and customer service has gone down the drain. Read more
Love it here I go almost daily...but I have to admit I stopped for a while and drove to a different shop simply because the lady... who has been there forever with the blonde hair is the meanest woman on the planet...you cannot tell her a thing..and she yellsat all the staff...she is always DA DA DA DAAAAAA SUPER MADDDD!!! Poor miserable lady I feel bad for her really. Read more
Sparkling updated decor, quality service staff and fresh donuts await the tired and hungry !!
Paloma was so helpful, for anyone reserving the meeting room this is the person to go to. She is very patient and kind, eager to... help and that's hard to find ! I hope this review reaches her manager! Thank you for helping me again Paloma. Read more
When awaiting my car service & detail across side street from Peppertree Plaza strip mall I had a great wait because I came to... this Dunkin. The woman Cashiering even helped me pick out my donut as she advised French Crullers are now obsolete. I askedher "What do you like." I had a Bavarian Cream donut she recommended and it was good! It came dusted w/ powdered sugar. Ialso got a delicious Espresso drink to go w/ my donut. I am very pleased w/ this Dunkin, too, now that the outdoor bench atbuilt-in Picnic Tables has been repaired. 5 stars. Read more
Coffee was supper bitter and syrupy. It tasted like old reheated coffee. It also had little pieces of curdled milk floating at... the top of the coffee. Bottomline it was not drinkable. Spoke to the manager 2 hours later and she refused to accommodate mebecause I did not bring it back immediately. The manager was very combative, and could not understand why I could not leave myjob to return a coffee that should have never been served in the first place. Never apologized and refused to allow me to get anew coffee. I ended up just repurchasing the coffee from another location. Overall terrible customer service from the manager. Read more
Excellent Dunkin location. Plenty of seating inside and out. 2 meeting rooms available to rent. Very clean. Friendly staff.
This DD is a hit or miss location. I?ve had 5/5 experiences and 1/5 experiences. I visit fairly often. The coffee is usually... bitter so you have to know how to order it. Recently I ordered 6 hash browns and they gave me 6 ORDERS of hash browns despite mebeing very clear about wanting only one order. I wasn?t even mad, just found hilarious that they gave me 36 hash browns. Alsothe guys standing outside are kinda pointless? They take my card and give it to the cashier and hand my drink from the window.Super awkward interaction. Finally, this location has a pretty tight drive thru (fits one car in width), which means if theperson in front of you is waiting on an item, the rest of the line will wait as well. Don?t come here if you don?t have 20 minto spare in the morning or you will be late. Read more